Business Systems Analyst

PlanIT Group is seeking a Business Systems Analyst - Level III to support our Federal customer in the Washington, DC area. The ideal candidate will review, analyze, and evaluate user needs to create systems solutions that support overall business strategies. Documents system requirements, defines scope and objectives, and creates system specifications that drive system development and implementation. Incumbents function as a liaison between IT and users and have both business and technical expertise.

Job Title: Business Systems Analyst - Level III
Location: Remote
Start Date: 03/03/25
Duration: One year plus annual extensions
Business Systems Analyst - Level III

Description:
Reviews, analyzes, and evaluates user needs to create systems solutions that support overall business strategies. Documents system requirements, defines scope and objectives, and creates system specifications that drive system development and implementation. Incumbents function as a liaison between IT and users and have both business and technical expertise.

Required Skills:

Payment Industry Experience
- Strong understanding of payment gateways, payment processors, and acquiring banks.
- In-Depth knowledge of payment types such as Credit Cards, ACH, PayPal, Digit Wallets (Visa SRC, Apple Pay etc.), and alternative payment methods.
- Strong understanding with payment processing workflows, including authorization, capture, settlement, chargebacks, refunds, and disputes.
- Experience with subscription billing models or recurring payments.
- Experience with payment card data security standards (PCI DSS) and other relevant regulations, such as the General Data Protection Regulation (GDPR).

Technical Skills
- Familiarity with high-volume and high-visibility payment systems.
- Hands-on experience with APIs related to payment and integration (e.g., REST, SOAP, XML and JSON).
- Understanding of encryption and tokenization techniques used to secure payment card data in transit and at rest.
- Exposure to payment orchestration platform and tools.
- Knowledge if payment fraud detection and mitigation techniques.
- Knowledge of batch and real-time transaction processing systems.

Agile Methodology Expertise
- Proficient in Agile frameworks (Scrum, Kanban etc.).
- Expertise in backlog grooming, sprint planning and defining acceptance criteria.
- Ability to translate business user stories into detailed technical user stories along with acceptance criteria and ensure alignment with development teams.
- Experience with tools like VersionOne, ALM for Agile processes.

Business Analysis and Communication
- Strong ability to act as a bridge between business stakeholders and technical teams.
- Proven experience in eliciting requirements, conducting stakeholder workshops, and documenting workflows.
- Ability to create wireframes, process diagrams, and user flows to explain requirements.

Problem-Solving and Decision-Making
- Ability to troubleshoot payment processing issues and propose scalable solutions.
- Decision-making skills to prioritize features or technical debt in high-pressure environments.

Additional Required Skills/Experience:
• Minimum of 10-12 years' experience, in technology or software development.
o A degree from an accredited College/University in the applicable field of services is required. If the individual's degree is not in the applicable field, then four additional years of related experience is required.
o Typically performs all functional duties independently.
o Note: Special credentials (licenses and/or certifications) may be required at the Task Order level on a case-specific basis.

Additional Provisions:
• Must be able to obtain a Public Trust Clearance
• Pass both a client mandated clearance process to include drug screening, criminal history check and credit check.
• All candidates must be a US Citizen or US Permanent Resident / Green Card required
• Candidate must have lived in the United States for the past 5 years.
• Cannot have more than 6 months travel outside the United States within the last five years. Military Service excluded. (Exception does not include military family members.)
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