Technical Product Support Specialist

1 week ago

Sioux Falls, SD, United States Marvin Full time

Job Overview: Are you passionate about tackling technical challenges and assisting customers in finding optimal solutions? Join Marvin as a Technical Product Support Specialist You will guide customers through our product capabilities, limitations, and estimating processes. Be part of a dynamic, cross-functional team that values creativity and precision. Each day brings unique requests, requiring innovative solutions and collaboration across departments. If you thrive on critical thinking and making a meaningful difference, we encourage you to apply. This position is based in Warroad, MN.

Highlights of Your Role:

  • Respond to customer inquiries with expert insights on product capabilities and technical specifications.
  • Provide accurate pricing, estimating, structural analysis, and tailored AutoCAD drawings for customer needs.
  • Collaborate across teams to deliver timely and effective solutions for distinct customer requests.

You're a Great Fit If You Have:

  • Associate or bachelor's degree preferred, ideally in Engineering, Drafting, Construction Management, Architecture, or a closely related field.
  • 2-4 years of experience in a related field, focusing on estimating, drafting, or construction.
  • Proficiency in AutoCAD and Microsoft Office is advantageous.
  • Strong communication skills and an understanding of the construction industry.

Additionally, We Value:

  • Technical curiosity and the capability to quickly learn about Marvin products and systems.
  • A self-directed approach to managing priorities, deadlines, and details.
  • A collaborative mindset with good business judgment.
  • A solution-oriented perspective and comfort with working in ambiguous situations.

See Yourself at Marvin: Marvin is dedicated to enhancing lives through our products and community. By joining our family-owned company, you become part of a culture rich with opportunities. With over a century in the business, we proudly design, build, and engineer premium, award-winning window and door products. Recognized as a Top Large Employer by Forbes Magazine for consecutive years, we prioritize the safety and well-being of our employees. From day one, you will have access to comprehensive benefits including health insurance, paid holidays, paid parental leave, a 401(k) retirement match, and much more. Unique and popular perks include:

  • $300 annual wellbeing account to support your happiness and health
  • Better Living Day - a paid day off for some fun
  • Annual profit sharing to appreciate everyone's contributions
  • Giving at Marvin - opportunities to engage in volunteer work
  • Brighter Days Fund for financial support during personal hardships

Join our diverse team of over 8,000 members and experience these incredible benefits and make a positive impact. Apply today

Marvin is an Equal Opportunity Employer committed to fostering an inclusive environment for all employees and applicants.

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