Director, Process Engineering

2 weeks ago

Chicago, IL, United States BrightSpring Health Services Full time


Director, Process Engineering

Job Locations

US-KY-LOUISVILLE | US-AZ-PHOENIX | US-GA-ATLANTA | US-IL-CHICAGO | US-TX-DALLAS

ID

2025-178468

Line of Business

PharMerica

Position Type

Full-Time

Our Company

PharMerica

Overview

Remote

PharMerica is seeking a visionary and results-driven Director of Process Engineering to lead our pharmacy operations improvement initiatives. This role will oversee a team of process engineers and collaborate with cross-functional stakeholders to drive strategic transformation across pharmacy workflows.

The ideal candidate will bring deep expertise in Lean and Six Sigma methodologies, a strong background in pharmacy operations (preferably LTC), and a forward-thinking approach to automation and emerging technologies including Generative AI (GenAI), Large Language Models (LLMs), and Agentic AI.

Remote opportunity. Applicants can live anywhere within the Continental USA.

Travel: 25-50%

Schedule: Monday - Friday, hours to be determined by business needs

We offer:
DailyPay
Flexible schedules
Competitive pay
Shift differential
Health, dental, vision and life insurance benefits
Company paid STD and LTD
Tuition Assistance
Employee Discount Program
401k
Paid-time off
Tuition reimbursement
Non-retail/Closed-door environment

This position will be posted a minimum of 5 days

Responsibilities

  • Leads and mentors a team of process engineers, fostering a culture of continuous improvement and innovation
  • Develops and executes a strategic roadmap for operational excellence across pharmacy services
  • Champion Lean and Six Sigma methodologies to drive measurable improvements in efficiency, quality, and compliance
  • Identifies and prioritizes high-impact opportunities for automation, digital transformation, and AI integration
  • Collaborates with executive leadership, IT, clinical, and operations teams to align process engineering initiatives with organizational goals
  • Oversees the design and implementation of process maps, performance metrics, and reporting frameworks
  • Evaluates and implements advanced technologies (GenAI, LLMs, Agentic AI) to enhance decision-making, reduce manual effort, and improve service delivery
  • Ensures compliance with regulatory standards and support audit readiness through robust documentation and process controls
  • Leads change management efforts to ensure successful adoption of new processes and technologies across the organization
Qualifications
  • Required Qualifications:
    • Bachelor's degree in Engineering, Pharmacy, Business, or related field (Master's preferred).
    • 7+ years of experience in process engineering, operations, or pharmacy leadership roles.
    • Proven success in leading Lean/Six Sigma initiatives (Black Belt certification preferred).
    • Strong understanding of pharmacy operations, with LTC experience highly desirable.
    • Demonstrated experience in implementing automation and emerging technologies in operational settings.
    • Exceptional leadership, communication, and stakeholder engagement skills.
    • Proficiency in process mapping, data analytics, and performance management tools.
  • Preferred Qualifications:
    • Experience leading digital transformation or AI-driven initiatives in healthcare or pharmacy environments.
    • Familiarity with regulatory compliance frameworks in pharmacy operations.
    • Advanced degree (MBA, MHA, MS in Engineering or related field).
  • Key Competencies:
    • Strategic Leadership
    • Innovation & Technology Adoption
    • Operational Excellence
    • Cross-functional Collaboration
    • Data-Driven Decision Making
    • Change Management
    • Talent Development
  • Travel Requirements:
    • 25-50% travel


About our Line of Business

PharMerica, an affiliate of BrightSpring Health Services, is a full-service pharmacy solution providing value beyond medication. PharMerica is the long-term care pharmacy services provider of choice for senior living communities, skilled nursing facilities, public health organizations, and post-acute care organizations. PharMerica is one of the nation's largest pharmacy companies, offering unmatched company culture, employee development, and advancement opportunities. For more information, please visit www.pharmerica.com. Follow us on Facebook, LinkedIn, and X.

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