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RN Clinical Coordinator
2 weeks ago
JOB SUMMARY
The Clinical Coordinator for Patient Education oversees, develops, and manages patient education programs to ensure patients and families receive high-quality, evidence-based information tailored to their needs. This role bridges clinical care and educational outreach, ensuring materials and initiatives meet literacy, cultural, and clinical standards, while supporting staff training and compliance with institutional and regulatory guidelines.
ESSENTIAL FUNCTIONS
Job Duties
- Coordinate the development, review, and approval of patient education materials and resources across service lines.
- Collaborate with multidisciplinary teams, including physicians, nurses, allied health professionals, and marketing.
- Assess patient and family educational needs and identify gaps in current offerings.
- Lead or support the Patient Education Committee (PEC) or similar institutional groups.
- Monitor and ensure compliance with accreditation standards (e.g., The Joint Commission, Magnet, CMS) related to patient education.
- Assist with running reports, data and creating power Bi reports etc.
- Develop and collaborate with education department for staff education and training sessions needed on projects implemented through patient education and to implement effective patient teaching strategies and use of approved resources.
- Assist in projects related to integration of patient education resources into electronic health records (e.g., Epic) and digital platforms.
- Track, analyze, and report on patient education metrics and outcomes, related projects; recommend improvements based on data.
- Serve as a subject matter expert on patient education during quality improvement initiatives and accreditation surveys.
- Carries out the day-to-day coordination of patient education projects and initiatives designed by the Manager.
- Serves as the link between frontline staff and leadership, gathering feedback, identifying barriers, and reporting these insights to the Manager.
- Brings practical, unit-level challenges and successes to the Manager's attention to help guide future strategies.
- Supports the Manager by helping prepare for meetings, presentations, and committee work (such as the PEC), providing data, updates, and progress reports.
- May represent the Manager in meetings or working groups when needed.
- Assists the Manager in piloting new patient education initiatives, helping coordinate unit participation, collecting data, and providing feedback on implementation.
Education and Experience
Required
- Education
Bachelor's Degree in a related field
- Experience
3 to 5 years of healthcare experience
- Education
Master's Degree in Education, or a related field
- Experience
Experience with electronic health records (EPIC preferred)
- Licenses and Certifications
Nursing Professional Development (NPD-BC) or Patient Education.
- Working Conditions
Clinical Setting
Hospital Setting
Office Setting
The following is the acronym, "PACT", and is fundamental to all clinical positions at UT Southwestern Medical Center:
- P-Problem Solving: To achieve excellence in patient care and service, all employees are expected to take ownership in solving problems effectively, efficiently and to the satisfaction of the patient.
- A-Ability, Attitude and Appearance: In keeping with a professional healthcare environment, all employees are expected to have the ability to perform their jobs and to appear and conduct themselves in a professional and positive manner.
- C-Communications and Compassion: It is our goal that all our communications are clear, courteous, timely, and delivered with compassion, respect and appropriate confidentiality.
- T-Teamwork: In our medical environment, our patients regard every employee they encounter as a member of the Southwestern Medical Center team. Our goal is to individually work hard to contribute to our team, support our co-workers, and to achieve not only excellent patient care and service, but also a satisfying, caring environment for each other.
EEO Statement
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.
