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Customer Service Specialist
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Florence, KY, United States DSV Full timeCustomer Service Specialist The Customer Service Representative (CSR) is responsible for building rapport and trust with clients by delivering exceptional service to them consistently. Client Service Representatives are responsible for accurate and timely data entry of shipping and receiving information for single and/or multiple customers. CSRs are also...
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Customer Service Specialist
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Customer Service Specialist
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Customer Service Specialist
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Customer Service Agent
16 hours ago
Do you love interacting with others, making connections, and helping people? Then you're an excellent fit for the customer service representative position at our company You'll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job you'll love, we highly encourage you to apply. Responsibilities: Interact with the sales lead to maintain and improve service and product knowledge Keep track of customer accounts and make updates with new account information as necessary Respond to customer inquiries, product and service questions, and customer complaints Find patterns in customer complaints and bring them to the team for improvement Make sure each customer's complaint is addressed with care and precision to achieve full customer satisfaction Qualifications: Must have graduated high school, received a G.E.D. or equivalent Strong knowledge of customer interface and interaction Excellent active listening, interpersonal, and communication skills Compensation: $13 - $13.75 hourly
