Customer Service Representative

7 days ago

Batavia, IL, United States Mark Murphy Full time

Responsive recruiter

Replies within 24 hours

Benefits:

  • License reimbursement
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Flexible schedule
ABOUT OUR AGENCY:At my agency, we take pride in creating a workplace that's both rewarding and enjoyable. You'll have the freedom of flexible PTO to keep a healthy work-life balance, plus monthly bonuses that recognize your hard work. We keep things lively with regular office sales competitions and complimentary team lunches, all while maintaining a close-knit, family atmosphere where everyone has your back.

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Mark Murphy - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist clients with policy changes and updates.
  • Process insurance claims and follow up with clients.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
  • Bilingual Spanish speakers are a plus, but not required.
Compensation: $40,000.00 - $50,000.00 per year

We're Hiring

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. We want to work alongside those who are equally committed to excellence and personal achievement. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
  • We help customers with their insurance and financial services needs, including Life Insurance, Retirement Planning, Business Insurance, College Planning, and Health Insurance.
  • I have been a State Farm agent since 2002.
  • Before becoming a State Farm Agent, I was previously employed as a State Farm Employee.
  • I am a second generation State Farm agent.
  • I am a proud graduate of Western Illinois University.
  • Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, Bronze Tablet, and New Agent Program Qualifier

Apply now and let us put you on the path to success

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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