Senior Care Coordinator

6 days ago

West Palm Beach, FL, United States Senior Helpers Full time

Senior Helpers is growing again and looking to expand our care coordination team.  Senior Helpers, the leading homecare provider in Palm Beach County is recruiting for a Senior Care Marketer. Senior Helpers is an organization passionate about providing exceptional care to seniors at home.

A key role of this position will be to create an environment and culture that provides strong vision, direction, and support to teams that will impact the company’s growth and ensure success for all.  The ideal candidate is an experienced Health Care Sales professional who can help us continue to grow. The ideal candidate will possess an entrepreneurial spirit and have an in-depth hands-on experience in marketing and sales development in home care. Our employees enjoy positive workplace culture and camaraderie, while recognizing that the work they do makes a difference for our clients and their families. At Senior Helpers, we believe our employees are our greatest asset.   

Responsibilities include but are not limited to:

    • With oversight from the CEO:
    • Coordination of all referrals; and
    • Coordination of marketing plan
    • Developing business for the company.
    • Providing feedback to CEO, as appropriate, and contributing ideas to further enhance quality and efficiency of business development.
    • Contributing to patients’ plan of care, as appropriate
    • Attending and participating in regular staff meetings, as appropriate
    • Maintaining positive relationships with all referral sources
    • Coordinate events for professional referral sources and/or community facilities.
    • Attend, organize, and host marketing events, including senior fairs and similar community outreach activities.
    • Bringing all safety and risk concerns affecting both patients and caregivers to the attention of the CEO, as appropriate
    • Generating twenty (20) referrals a month subsequent to three (3) months after hiring
    • Perform client assessments and communicate/coordinate with the office staff to ensure client starts in a timely manner.
    • Serve as client liaison for new clients onboarded as a direct result of outreach and marketing, conducting re-assessments and customer service follow up as required and needed.
    • Performing other duties as assigned

Qualifications:

    • Bachelor's Degree preferred or relevant work experience
    • Senior care experience (preferred but not required)
    • Demonstrable sales, sales development, and sales management experience
    • Possess a strong business acumen
    • Ability to work independently and as part of a team for the office and marketing department
    • Ability to communicate effectively with clients and referral sources
    • Must have excellent organizational skills, attention to detail, and the ability to prioritize in a changing environment.
    • Proactive with foreseeing potential issues and providing multiple resolutions
    • Strong collaboration skills with both subordinate team and corporate partners
    • Proficiency in Microsoft Word, Excel, Internet, and Outlook required.
    • Must have reliable transportation (Required)
    • Open and eager to learn more

Benefits:

    • 401(k) 
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Paid Time Off     
    • Flexible Schedule; work-life balance

Schedule: 

Monday to Friday Schedule

We are proud to be an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state and local news.

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