Senior Student Success

4 days ago

Albany, NY, United States GD Resources LLC Full time

"Join GD Resources for dynamic opportunities in business management and IT, where innovation meets excellence."

About the Company:
GD Resources is a Veteran Women-Owned Business Management and Information Technology company committed to excellence. GD Resources provides dynamic opportunities for veterans and professionals alike to contribute to innovative projects and drive success in a collaborative and supportive environment. Join us to make a difference, advance your career, and grow with a company that values integrity, diversity, and continuous improvement.

Job Title: Senior Student Success & Retention Consultant
Industry: Higher Education Consulting
Location: Remote (Prefers candidate from New York)
Rate: Based on experience
Duration: 2-3 months (approx. 150-180 hours).

Position Overview
We are seeking a Senior Student Success & Retention Consultant to design and operationalize a comprehensive student success framework. The consultant will focus on improving persistence, completion, and equity outcomes by aligning advising strategies, implementing early alert systems, and developing advisor playbooks. Deliverables include a student success blueprint, early alert workflow maps, advisor communication toolkit, and first-term communication plan that ensures adoption and measurable impact.

Responsibilities

  • Map student onboarding, orientation, and advising journeys to identify friction points.
  • Design early alert systems (EAB Navigate, Starfish, Civitas) with risk thresholds and escalation workflows.
  • Create advisor playbooks and communication toolkits for proactive student engagement.
  • Ensure equity-centered interventions that support underserved student populations.
  • Engage advising teams, faculty, and student support staff to drive adoption.
  • Deliver frameworks and tools that are practical and implementable.

Qualifications
  • 10-15+ years of experience in student success, retention, or higher education consulting.
  • Hands-on expertise with EAB Navigate, Starfish, Civitas, or similar tools.
  • Experience developing advising strategies and communication protocols.
  • Strong change management and stakeholder engagement skills.


GDR is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law. We are committed to equal opportunity in all aspects of employment, including hiring, promotion, compensation, and benefits.

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