Coordinator of Benefits

1 week ago

New York, NY, United States Tandym Group Full time

A benefits management company in New York City is looking to fill an immediate need with the addition of a Coordinator of Benefits / Communication Specialist. In this role, the Coordinator of Benefits / Communication Specialist will play a crucial role in assisting with the coordination of benefits for their members.

About the Opportunity:

  • Schedule: Monday to Friday
  • Hours: 9am to 6pm
  • Length: 3 months
  • Setting: Hybrid (3 days in office; 2 days remote)
Responsibilities:
  • Lock COB records to prevent unauthorized changes and inappropriate authorizations
  • Create and maintain cases in the system to track COB resolution progress
  • Reach out to members to explain the COB process and collect required documentation
  • Evaluate collected documents for completeness and appropriateness for COB resolution
  • Coordinate with internal teams to send documents to carriers for approval
  • Communicate approval decisions to members and unlock records when applicable
  • Close cases once COB resolution is complete and assist with COB reimbursement processes
Qualifications:
  • 1+ year of experience in an Administrative Support and/or Data Entry role
  • High School Diploma /G ED
  • Tech-savvy and able to self-support: troubleshoot common application issues without heavy reliance on IT.
  • Proficiency in Microsoft Office Suite
  • Solid problem-solving and time management skills
  • Great interpersonal skills
  • Excellent communication skills (written and verbal)
  • Strong attention to detail
  • Highly organized
Desired Skills:
  • Associate's and/or Bachelor's Degree
  • Familiarity with Benefits terminology
  • Prior experience in HR Contracting, Insurance, or COB processes
  • Working knowledge of Salesforce

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