Student Success Coach

Student Success Coach

Category:

Professional

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Department:

College and High School Programs

Locations:

Schenectady, NY

Posted:

Sep 17, 2025

Closes:

Open Until Filled

Type:

Full-time

Position ID:

192961

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About SUNY Schenectady County Community College:

SUNY Schenectady County Community College (SUNY Schenectady) is one of the State University of New York's finest two-year colleges located in upstate New York's vibrant and growing Capital Region, with easy access to Boston, NYC, the Adirondack and Catskill Mountains, Montreal and scenic Hudson Valley, all of which are just a few hours away. SUNY Schenectady is a premier college that provides quality, comprehensive education for transfer, career, training, and workforce development in a student-centered environment, serving students from a wide range of backgrounds. The College offers more than 50 transfer and career programs in science, aviation, culinary, music, and liberal arts, and serves more than 5,000 students. We take pride in being an urban campus with a small town feel.

Job Description:

SUNY Schenectady County Community College is seeking a full-time Student Success Coach in the office of College and High School Programs. The SUNY Schenectady Office of College and High School Programs oversees a large New York State grant that supports the Early College High School (ECHS) program. At SUNY Schenectady, this program is modeled after existing early college high schools and is in partnership with the Schenectady City School District (SCSD). ECHS is focused on providing a college-level academic experiences to high school students and primarily oversees students on Smart Scholars, Smart Transfer, and Smart Tech/PTech pathways. These students earn credit towards an Associated Degree from SUNY Schenectady while in high school.

The ECHS Student Success Coach reports to the Student Success Manager. This position serves as an academic mentor and coach, and works as a student champion focused on promoting their success. Through this partnership with SCSD, success coaches spend most of their time during the academic year at high school locations. During school breaks and particularly during the summer, this position is located at SUNY Schenectady supporting the intensive six-week ECHS Summer Program. The successful candidate will join an established team comprised of staff from both SUNY Schenectady and SCSD including other Success Coaches who each have a distinct student caseload along with overlapping duties and responsibilities.

This position is a 12-month, grant-funded position. This position is subject to renewal based upon performance evaluation and continued availability of grant funding.

Responsibilities:

• Work with students and communities from a broad range of backgrounds and life experience to build relationships that contribute to engagement, retention, and successful completion of grant objectives.
• Be both proactive and responsive to student needs, learning multiple student systems (SUNY Schenectady and Schenectady City School District), and accurately connect student's needs to these resources.
• Extract, analyze, and monitor student progress toward specific academic goals, while providing early alerts, interventions, and support systems to help students successfully balance college-level coursework with high school graduation. requirements.
• Support students in developing and refining their educational and career pathways, guiding them from initial enrollment through to graduation with a focus on long-term planning and goal achievement.
• Coordinate and execute college tours tailored to student interests, while managing all associated logistics to ensure a seamless and enriching experience.
• Address student needs with discretion and integrity, facilitating connections to appropriate resources across both the District and the College to provide comprehensive support.
• Capture and analyze student data to support both programmatic and individual goals, contributing to metrics that inform data-driven decisions and cohesive grant management.
• During the academic year, this primarily includes full-day assignments at Schenectady High School, Freshman Academy, City Campus, or other district sites, with occasional meetings at SUNY Schenectady. Responsibilities vary by location and may include student progress monitoring, individual and group meetings, and planning engagement activities. During school breaks, especially the intensive six-week summer program, work is based at SUNY Schenectady and includes workshop facilitation, team-building, and coordination with college faculty and staff.
• Other duties or special projects as needed.

Requirements:

Minimum Qualifications:

• Bachelor's degree with at least one year of experience in working with students in a support role. This can include K-12 school/camp or college/university student leadership experience.
• Skilled at connecting and building rapport with high school aged students.
• Demonstrated effectiveness in both verbal and written communication, with strong organizational skills and experience engaging individuals and groups through various platforms, including websites, brochures, and student messaging systems.
• Must have flexibility and reliable transportation to travel between multiple site locations.
• Ability to work autonomously.
• Must be able to work some evenings and weekends as needed.

Preferred Qualifications:

• Experience working with students and communities from a broad range of backgrounds and life experiences.
• Experience working in a middle/high school and/or college-level environment.
• Experience working with Student Information Systems (SIS) such as Infinite Campus, Banner, PowerSchool, etc.

Special Information:

• This is a grant funded position
• Some weekends and evenings may be required.
• VISA sponsorship is not available for this position
• Offers of employment will be conditional based on the successful completion of a background check and verification of official college transcripts and certifications.

Additional Information:

Salary: $45,800

Why You'll Love Working Here:

As a full-time member of our team, you'll enjoy a thoughtfully crafted benefits package that supports your health, wealth, growth, and life balance:

• Robust Health Coverage - Comprehensive medical, dental, and vision plans to keep you and your loved ones well.
• Flexible Retirement Options - Choose the retirement system that fits your goals, plus a deferred compensation plan to boost your savings.
• Growth & Development - Access robust professional development opportunities to advance your career.
• Family-Savvy Perks - Two on-site childcare providers (based on availability), making your workday smoother and stress-free.
• Wellness Discovery - Discounted YMCA membership plus occasional wellness events-because mind & body matter.
• Extra Savings & Perks - Enjoy a suite of employee discounts and perks tailored to make life easier (and more fun).

Application Instructions:

Applications Due By: Applications accepted until position is filled.

If you need a disability-related accommodation to apply to this position, please contact the Human Resources Office at (518) 381-1218 or humanresources@sunysccc.edu .

Applicants must submit the following documents to be considered for this position:

• Cover letter
• Resume
• Completed SUNY Schenectady Employment Application
• References: Please provide three professional references which include name, title, and contact information

CAMPUS SAFETY REPORT
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the College's crime statistics for the past three years; and the availability regarding the College's current campus security policies. SUNY Schenectady County Community College's Annual Security Report is available here .

SUNY Schenectady is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United Stated and to complete the required employment eligibility verification form upon hire.

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