Field Service Technician

16 hours ago

West Palm Beach, FL, United States Motion Recruitment Partners LLC Full time

Field Service Technician

West Palm Beach, Florida

Remote Local

Contract

$17.09/hr - $22/hr

Our client is looking for a Field Service Technician for a 3-month contract in West Palm Beach, FL 33401.

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.

Contract Duration: 3 months

Required Skills & Experience

  • 3+ years of field dispatch repair and hands-on hardware experience (printers, PCs, POS, etc.), break-fix, use of power tools (e.g., drills), and familiar with the ticketing system.

  • Large Format printer experience.

  • LaserJet break fix experience.

  • Lexmark certifications and experience.

  • Experience with Lexmark printer break-fix and equipment installs, and HP, Dell, and Lenovo.

  • Previous Field Service and/or Desktop, POS, printer Break/Fix experience

  • Excellent technical troubleshooting and customer service skills

  • Reliable transportation and clean driving record required (This is a driving position - reimbursed accordingly)

  • Active driver's license.

  • CompTIA A+ OEM Printer Warranty Certifications

  • OEM Laptop/Desktop Warranty Certifications

What You Will Be Doing

  • Driving to client sites and providing general IT support to multiple customers (retailers, banks, etc.)

  • Running break-fix and IMAC calls, and supporting clients, the level of support will vary depending on the customer, but do expect printer, laptop, server, network, and other technology devices.

  • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals

  • Documents, maintains, upgrades, or replaces hardware and software systems, such as desktops, Point of Sale (POS) devices, and printers

  • Trains employees, identifies, analyzes, and repairs product failures, orders, and replaces parts as needed

  • Maintain good customer focus, meeting deadlines and service level agreements (SLAs)

You will receive the following benefits:

  • Medical Insurance - Four medical plans to choose from for you and your family

  • Dental & Orthodontia Benefits

  • Vision Benefits

  • Health Savings Account (HSA)

  • Health and Dependent Care Flexible Spending Accounts

  • Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance

  • Hospital Indemnity Insurance

  • 401(k) including match with pre and post-tax options

  • Paid Sick Time Leave

  • Legal and Identity Protection Plans

  • Pre-tax Commuter Benefit

  • 529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.

Posted by: Kenny Edgerton

Specialization:

  • Technical Support

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