Manager, Property Tax Collections

Salary: $30.34 Hourly
Location : Houston, TX
Job Type: Regular Full-time
Job Number: 15888
Department: Tax Assessor Collector
Opening Date: 11/19/2025
Closing Date: 12/3/2025 12:57 PM Central

Position Description
The Harris County Tax Assessor-Collector's Office is seeking a Property Tax Collections Manager to join our team.

The Hotel and Property Tax Collections Section is responsible for collecting approximately $100 million in hotel occupancy taxes annually on behalf of Harris County. The division ensures that all hotel operators are properly registered and remit the full amount of taxes due. In addition, the team manages the collection of property taxes, ensuring that all payments are processed accurately, efficiently, and in full compliance with applicable laws and regulations.

The Property Tax Collections Manager oversees all operations of the Collections Section to ensure timely and accurate processing of property and hotel occupancy tax payments. This role coordinates delinquent hotel occupancy collections with the County Attorney's Office and manages the reconciliation of large taxpayer electronic payment files in collaboration with the Accounting Division. Additionally, the Property Tax Collections Manager oversees property tax collections handled by third-party depository and merchant services vendors, ensuring compliance, accuracy, and efficiency in all collection processes.

About the Tax Assessor-Collector

The Harris County Tax Assessor-Collector's Office is essential for ensuring the proper administration of tax laws and providing vital services to the community. The office plays a key role in local government, handling various financial and administrative tasks, including:

• Property Tax Collection: Assess and collect property taxes for all eligible commercial and residential property owners and entities. Calculate property taxes based on appraised values and ensure collection and distribution to the appropriate entities.
• Motor Vehicle Services: Manage commercial and residential vehicle registration, issue license plates, and handle vehicle title transfers, including the collection of associated fees.
• Voter Registration: Oversee voter registration within the county, issue voter registration certificates, and maintain an accurate voter registration roll.
• Additional Revenue Collection: Collecting certain fees, fines, and revenues related to permits or state mandates, depending on the county's needs.

Duties and Responsibilities

• Provides oversight and direction to the Collections staff in accordance with organizational policies and procedures. Supervises, trains, and evaluates collections staff; assigns responsibilities, provides guidance, and fosters a professional and collaborative work environment
• Ensures all collection activities comply with applicable laws, county policies, and financial controls.
• Ensures that deposits made via remote lockbox scanner are processed accurately and timely manner by the bank.
• Prepares hotel occupancy tax collections report and submits to the Accounting Division for disbursement of collected funds to the County.
• Verifies that files submitted by Commercial Portfolio clients balance with corresponding payments received.
• Communicates with the County Attorney's Office and the Linebarger law firm to correct property tax account payments.
• Receives, reviews, and prepares hotel occupancy tax refund requests submitted by individuals, corporations, and the State Bar of Texas.
• Responds to taxpayer inquiries, resolves complex account issues, and maintains positive relationships with property owners, hotel operators, and other stakeholders.
• Perform additional responsibilities as required to support the Property Tax Services Division and Harris County Tax Office as needed.

Harris County is an Equal Opportunity Employer

https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx

If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net

This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.

Requirements
Education and Experience:

• Bachelor's Degree in Accounting, Finance, Business Administration, Public Administration or a related field. Relevant experience may substitute for the required education.
• Minimum of four (4) years of progressively responsible experience in tax collection, revenue administration, or financial operations.
• Minimum of two (2) years in a supervisory/leadership role overseeing staff or departmental functions.

Knowledge, Skills & Abilities:

• Strong interpersonal skills and a proven ability to work collaboratively across departments and with external partners.
• Strong knowledge of property and hotel occupancy tax collection laws, procedures, and reporting requirements.
• Ability to interpret and apply complex statutes, ordinances, and financial regulations.
• Proficiency in Microsoft Office Suite, financial systems, spreadsheets, and database management software.
• Excellent analytical, problem-solving, and organizational skills.
• Strong leadership and team management abilities.
• Effective written and verbal communication skills for internal and external stakeholders.
• High attention to detail and accuracy in data and financial reconciliation.
• Ability to maintain confidentiality and exercise sound judgment in sensitive matters.

NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.

Preferences
Education & Experience:

• Experience in a government or public sector environment.
• Knowledge of property tax laws, hotel occupancy tax regulations, and electronic payment systems is highly desirable.

General Information
Work Environment and Physical Demands:

• Work is performed primarily in an office setting, subject to frequent interruptions with extensive work at a computer workstation and site visits to various Tax Offices, Harris County, and community facilities, both outdoors and indoors.
• Flexibility to work evening and weekend hours and occasional overnight travel to conferences and training sessions required.
• This role is a standard office role that requires remaining stationary for long periods of time and communicating effectively in person, by phone, and electronically.
• At times, boxes or equipment must be transported weighing up to 30 lbs.
• It may at times involve long periods of standing, walking, bending, reaching, stretching, climbing, lifting, or similar activities (e.g., filing, delivering, sorting).
• Regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination).

Position Type and Typical Hours of Work:

• Monday - Friday | 7:45 am - 4:45 pm (subject to overtime and weekends)

Work Location:

• Downtown: 1001 Preston St., Houston, TX 77002

Open Until Filled / Reviewing Applications on a Rolling Basis
Employment may be contingent on passing a drug screen and meeting other standards. Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.

HARRIS COUNTY EMPLOYEE BENEFITS

Harris County offers a highly competitive benefits program, featuring a comprehensive group health plan and defined benefit retirement plan.
The following benefits are offered only to Harris County employees in regular (full-time) positions:
Health & Wellness Benefits

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Wellness Plan
• Life Insurance
• Long-Term Disability (LTD) Insurance
• Employee Assistance Program (EAP)
• Healthcare Flexible Spending Account
• Dependent Care Flexible Spending Account

Paid Time Off (PTO)

• Ten (10) days of vacation leave per year (accrual rate increases after 5 years of service)
• Eleven (11) County-observed holidays
• One (1) floating holiday per year
• Paid Parental Leave*
• Sick Leave

Retirement Savings Benefit

• 457 Deferred Compensation Plan

The following benefits are available to Harris County employees in full-time and select part-time positions:

• Professional learning & development opportunities
• Retirement pension (TCDRS defined benefit plan)
• Flexible work schedule*
• METRO RideSponsor Program*

* Participation may vary by County department. The employee benefits plans of Harris County are extended to all eligible participants across various departments with the exception of the Harris County Community Supervision and Corrections Department, for which the cited Health & Wellness Benefits are administered through the State of Texas.
In accordance with the Harris County Personnel Regulations, group health and related benefits are subject to amendment or discontinuance at any time. Harris County Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed.
For plan details, visit the Harris County Benefits & Wellness website:
01

Which of the following best describes your highest level of education completed as it relates to this position?

• High School or GED diploma
• Associate Degree
• Bachelor Degree or higher
• None of the above

02

If you selected a college degree in response to the previous question, which of the following best describes your major?

• Accounting
• Finance
• Business Administration
• Public Administration
• Other Related Field
• Unrelated Field
• N/A; No Degree

03

Please describe your educational background (i.e. diploma, degree, certifications, etc.) including the level of education completed, area of study, and completed major and minor programs.
04

Which of the following describes your level of proficiency using a personal computer and common office software such as MS Office Suite (Word, Excel, PowerPoint, and Outlook). Please select your level of proficiency based on the following descriptions:Advanced:A person with this level of skills is able to produce very large, complex formal documents that require a table of contents, footnotes, endnotes, bookmarks, and other special elements; a wide range of graphic effects, and use advanced techniques for analyzing and manipulating data. Has full mastery of Macro commands and skills to tie the objects together into a cohesive system by using Macros and Visual Basic for Applications code. Makes interactive presentations by using hyperlinks and action buttons.Intermediate:A person with this level of skills is able to customize toolbars, import and insert graphs, embed Excel data, and elaborate reports. Understands the concepts of databases and is able to work with charts and to use the list management capabilities of Excel. Able to use complex query techniques, create efficient forms and reports, and create Macros to automate these forms. Makes interactive presentations by using hyperlinks and action buttons.Basic:A person with this level of skills is able to use basic formatting, editing, printing functions, and understands the document page setup. Has the ability to enter and correct data, modify a workbook, format a worksheet, and use printing functions. Understands the different database concepts and structures and is familiar with data validation and is able to create a simple presentation in PowerPoint, run it, and print it.Entry Level:A person with this level of skills has the ability to open, create, save and modify documents in Word, send and receive email in Outlook and create spreadsheets in Excel. Format documents for printing, comfortable using the printer menu to preview documents. Has ability to change the font, the margins, insert or delete pages and use the built-in spellchecker and grammar check.

• Advanced
• Intermediate
• Basic
• Entry Level
• Not proficient

05

Which of the following best describes your verifiable experience in tax collection, revenue administration, or financial operations?(To be considered, qualifying experience must be documented in your application's employment history)

• Less than four (4) years
• Four (4) years or more
• I do not have this experience

06

Please provide details about your verifiable experience in tax collection, revenue administration, or financial operations.Do not use "Please see Resume" or "See Resume"(To be considered, qualifying experience must be documented in your application's employment history)Please include your (a) role(s), (b) types of organizations, (c) scope of duties and responsibilitiesIf you do not have this experience, please type "None" in the space provided.)
07

Which of the following best describes your verifiable experience in a supervisory/leadership role overseeing staff or departmental functions?(To be considered, qualifying experience must be documented in your application's employment history))

• Less than two (2) years
• Two (2) years or more
• I do not have this experience

08

Please provide details about your verifiable experience in a supervisory/leadership role overseeing staff or departmental functions.Do not use "Please see Resume" or "See Resume"(To be considered, qualifying experience must be documented in your application's employment history)Please include your (a) role(s), (b) types of organizations, (c) scope of duties and responsibilitiesIf you do not have this experience, please type "None" in the space provided.
09

Do you have any experience in a government or public sector environment?

• Yes
• No

10

If you answered yes to the previous question, please describe your verifiable experience in a government or public sector environment. NOTE: Please DO NOT use "See Resume" as we do not use resumes for qualifications.(Type N/A if not applicable)
11

Do you have any knowledge of property tax laws, hotel occupancy tax regulations, and electronic payment systems

• Yes
• No

12

If you answered yes to the previous question, please describe your verifiable experience. NOTE: Please DO NOT use "See Resume" as we do not use resumes for qualifications.(Type N/A if not applicable)
13

Do you have a family member who is currently employed with the Harris County Tax Office? If yes, please provide their first and last name.
14

Are you currently employed by or on assignment with a staffing agency to perform work for the Harris County Tax Office?

• Yes
• No

15

If you were previously employed by Harris County, are you currently eligible for rehire with that department?

• Yes
• No

Required Question

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