Product Services Analyst

Job Description

Join Chubb as a Product Services Analyst and bring your Commercial Lines expertise to the forefront If you have a passion for navigating the complexities of commercial insurance products and thrive in a dynamic environment, this is the perfect opportunity for you.

Legal & Compliance (L&C) - Philosophy and Culture Statement: The L&C is committed to providing best-in-class legal and compliance services to our business partners. The L&C emphasizes teamwork, expertise, and a "can-do" attitude. Operating as a best-in-class organization requires a commitment to constant improvement and an on-going commitment to adding value - every day, by every team member. The group takes pride in delivering consistent customer satisfaction, advancing self-development among team members, participating in company and team initiatives - all with a focus on superior execution.

Ideally, this role will sit in our Philadelphia office. Other Chubb locations may be considered.

Major Duties and Responsibilities:
• Work with the Product Services Managers and Business units to assist in maintaining forms, rules, and rating plans in compliance with regulatory requirements and meeting the business needs.
• Complete product analysis and assist with providing detailed business requirements for rating and policy issuance systems.
• Partner with Business Units and IT to ensure accurate and timely implementation of business requirements.
• Support Commercial Lines Drafting Portal Requests by performing triage, analysis, and research on individual requests to ensure accurate data; and implement forms in the appropriate policy administration system.
• Assist with developing and coordinating rating methodology, business rules, and rate/rule/form explanatory memoranda that adequately support the business intent of the filing and secure all necessary internal approvals.
• Prepare and submit filings for entry into SERFF; track and respond to product objections.
• Provide 2nd Level Support with the appropriate sense of urgency for Chubb Commercial Lines Insurance and field staff to resolve issues reported to the helpdesk and respond to inquiries concerning the support of products and filings.
• Research and analyze industry and competitor data as requested by the Business Units.
• Participate in and support regulatory compliance activities including audits of business units, Market Conduct Examinations.
• Analyze regulatory and legislative changes and propose action as needed. Develop and circulate advisory bulletins as appropriate.
• Monitor Reference Organization (ISO) changes and communicate as appropriate to ensure compliance.

Qualifications

Education and Experience:

• Associate's/Bachelor's degree or equivalent industry experience.
• Experience in Property & Casualty products, product management or regulatory compliance a plus.
• General Liability and Umbrella Excess Policy knowledge/experience a plus but will train.
• Strong analytical, organizational and project management skills
• Ability to work independently of part of a team.
• Proficient in Microsoft Word and Excel
• Excellent written and oral communications skills.
• Demonstrates strong attention to detail. Commitment to project ownership, and accuracy

Personal Qualities:

• Strong desire to be responsive to customer needs.
• Self-motivated with a strong work ethic
• Positive attitude
• Ability to manage multiple of projects, prioritize competing priorities, and address business customer request in a fast-paced environment.
• Flexible

About Us

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

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