Service Advisor

2 days ago

West Palm Beach, FL, United States Foreign Affairs Auto Full time
Come & join our award-winning service team. We have proudly earned the highest customer ratings of any independent repair shop in South Florida and this only made possible by the people who work with us
Come & Join our Team
We are currently looking for an extraordinary automotive service advisor that believes in hospitality and a customer-first approach to service. We are looking for the right people to help us continue to grow our dream company. We believe we have a lot to offer you and are excited to share this opportunity.

Here are a few of the favorite things our current team members love the most about working with us:

- Top Pay (Our SA's earn $100K+)

- Amazing Company Culture

- Very Busy Shop serving 4,000+ European Cars / Year

- No Weekend Hours

- 100% Company Paid Health Insurance

- Paid Vacation

- Paid Holidays

- Paid Ongoing Personal & Professional Development - We want to see you grow

- M-F 7:30AM to 6PM Work Schedule with one early day perk per week - 4:30PM :)

- Recognized by Ratchet+Wrench Magazine as Best Workplaces Award

Essential Duties & Responsibilities

We count on our Service Advisors to be Customer Service Extraordinaires. We strive to be the "Nordstrom of Auto Repair." Come and become an essential key player in this exciting project and a part of our award-winning service team.
  • 1st & Utmost Responsibility - SMILE :)
  • WOW everybody and everyone around you - our clients, your subordinates, and your superiors.
  • Embrace our Foreign Affairs Culture in which we continually strive to grow our business while never putting profits before people.
  • Be the center of communication between our auto repair company and our customers. Follow our belief in total transparency to sell repairs and service based on our customer's needs, goals, and desires. Assist customers both in store and over the phone, email, text to provide them with an exceptional auto repair experience.
What we are looking for?
  • People-person is a must
  • Shared belief in making a customer, not just a sale.
  • At least 2 years of automotive service writing experience or other related customer service
  • Strong communication skills
  • Team-oriented
  • Desire to thrive in a fast-paced environment

How much can I make in this position?

Annual Compensation Range: $100,000-$140,000+ (based on sales performance)

Department Customer Service Role Service Advisor Locations West Palm Beach

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