Remote Customer Support Specialist

2 weeks ago


Fort Worth, TX, United States Talentoma Full time

Remote Customer Support Specialist (Work From Home) | $3,300-$3,900/month

We're hiring Remote Customer Support Specialists to join our growing team. This is a fully remote / work-from-home customer service role focused on handling inbound calls and helping customers with general questions, updates, or basic support needs.

You'll be the first point of contact for customers-so clear communication, patience, and a calm, professional tone matter. If you enjoy talking to people, following simple processes, and solving straightforward issues while working independently, you'll feel right at home here.

What You'll Do (Key Responsibilities)

  • Answer inbound customer support calls and provide accurate, helpful responses
  • Make occasional outbound calls (appointment reminders, follow-ups, or status updates)
  • Maintain a friendly, patient, and professional tone on every interaction
  • Document call notes and key details accurately using our digital tools and systems
  • Follow step-by-step call handling procedures to keep conversations efficient and consistent
  • Stay connected with your remote team through chats, updates, and scheduled check-ins

What We're Looking For (Qualifications)

  • Strong speaking skills, active listening, and clear communication
  • Comfortable using a computer and switching between basic tools (calls, notes, systems)
  • Reliable internet connection and a quiet, distraction-free home workspace
  • Team-minded attitude-willing to ask questions and support others
  • No experience required - paid training is provided
  • Customer service experience (call center, retail, hospitality) is a plus, not required

Pay & Benefits

  • Monthly pay: $3,300-$3,900 (based on experience)
  • 100% remote - work from the comfort of home
  • Paid training starting day one
  • Flexible scheduling options (including weekends based on availability)
  • Supportive team culture with approachable managers
  • Growth and advancement opportunities within the company

If you're ready to start a remote customer support role with training, flexibility, and a supportive team, apply today.



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