Veterinary Hospital Assistant, GCVS-NASA

Veterinary Hospital Assistant

Are you ready to play a pivotal role in the world of veterinary care? Do you thrive in fast-paced environments where no two days are the same? If you’re a highly organized, compassionate, and energetic individual with exceptional collaboration skills, we want you to join our team at Gulf Coast Veterinary Specialists- Nasa Parkway (GCVS-NP) as an Emergency LVT/Veterinary Assistant

Gulf Coast Veterinary Specialists (GCVS) has been committed to delivering exceptional emergency and specialty veterinary care, ensuring pets receive the advanced medical attention they deserve for many years. Recognizing the need for high-quality veterinary services in underserved communities, GCVS is expanding its reach with a secondary satellite location in Webster, TX. This new facility will bring the same expertise, state-of-the-art technology, and compassionate care to a broader area, making critical and specialized treatments more accessible to pet owners. With this expansion, GCVS continues its mission of enhancing the well-being of animals and supporting the communities that love them.

Compensation:

• $15 - $20 depending on experience

Schedule:

• Full Time

• Shifts/Hours: TBD

What You’ll Do:

• Communication: Act as the bridge between doctors and clients, providing updates on patient and financial matters, answering questions, and addressing concerns with empathy and professionalism.

• Appointment Management: Organize and schedule appointments, procedures, and treatments while ensuring all records and materials are ready for consultations.

• Client Interaction: Welcome clients and their pets warmly, collect detailed patient histories.

• Patient Care Support: Help with patient restraint, transport, and minor procedures, ensuring comfort and safety for both pets and staff.

• Administrative Duties: Handle invoicing, documentation, filing, and record maintenance with accuracy and efficiency.

• Education and Advocacy: Educate clients on postoperative care, medication instructions, and at-home treatment plans while advocating for the best outcomes for their pets.

• Crisis Management: Tackle challenging situations with grace, positivity, and a “Can Do” attitude.

Key Responsibilities:

• Provide financial and patient updates for in-hospital patients.

• Manage patient admissions and discharges, including preparing detailed instructions and ensuring all questions are answered.

• Maintain exam rooms and facilitate seamless client appointments.

• Respond to client calls and emails promptly, relaying messages and ensuring timely follow-ups.

• Ensure proper documentation of all communications and procedures in patient records.

Qualifications and Skills Sought:

• At least 2 years of veterinary reception experience, preferably more.

• Strong interpersonal and client communication skills with a passion for assisting others.

• Exceptional multitasking abilities, organizational skills, and attention to detail.

• Dependable, proactive, and team-oriented with a positive attitude.

• Preferably knowledgeable in veterinary practices, pharmacology, medical terminology, and clinic procedures.

• Expertise in client service principles , including needs evaluation, quality standards, and client satisfaction.

• Proficient in administrative tasks such as word processing, file management, transcription, and email communication, as well as using computer programs for managing patient information.

• Skilled in social perceptiveness and adaptability to others' reactions to enhance client interactions.

• Fluent English skills (speaking & reading) are required for the role; fluency in multiple languages a plus

Benefits Include:

• 401(k) with matching

• Health, Dental, and Vision insurance

• Health Savings Account (HSA) / Flexible Spending Account (FSA)

• Life and Disability insurance

• Paid Time Off (PTO) and Holidays

• Employee Assistance Program and Discounts (including Pet Discount)

• Professional development and tuition assistance

• Uniform stipend

• Retirement plan

Why Choose Gulf Coast Veterinary Specialists- Nasa Parkway (GCVS-NP)?

GCVS is a leader in specialized care for companion animals, recognized for our dedication to excellence and collaboration with the veterinary community. Our mission is to provide the highest standard of care through advanced diagnostics, innovative treatments, and compassionate service. We would love to hear from dedicated professionals who are passionate about making a difference and are excited to grow alongside us. Join our team today and experience the culture you've been looking for

If you're ready to embark on a rewarding journey where you can truly make a difference while advancing your career, we want to hear from you Join us in shaping the future of veterinary care and fostering a culture of excellence.

For more information about our hospital, please visit https://www.gcvs.com

Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com.

Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need.

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