Warming Center Coordinator
7 days ago
Job Description: Warming Center Coordinator (PRN)
Reports To: Director of Operations / Operational Manager
Location: DeKalb County, GA (multiple warming center sites)
Position Type: PRN (as-needed, based on County activation)
Position Summary
Frontline Response is seeking experienced and compassionate Warming Center Coordinators to oversee the operation of warming center sites during cold weather activations. This is a PRN position, activated when DeKalb County opens warming centers due to temperatures of 35°F or below.
The Warming Center Coordinator will supervise Residential Assistants, oversee daily site operations, ensure client well-being, and maintain compliance with agency and county standards. Coordinators may rotate among approximately five designated sites, including DeKalb County recreation centers and other community facilities.
Key Responsibilities
- Oversee theopening, setup, operation, and closingof assigned warming center site(s).
- Supervise Residential Assistants (RAs)assigned to their site, ensuring staff accountability, professional conduct, and quality service delivery.
- Ensure theoverall care, safety, and well-beingof unhoused clients, fostering a supportive and respectful environment.
- Respond promptly toemergencies(medical, behavioral, or safety-related) and escalate concernsimmediatelyto the Operational Manager.
- Monitorcapacity, guest intake, and nightly activity,maintainingaccuratedocumentation in compliance with county reporting requirements.
- Complete andsubmitnightly statistical reports(occupancy, incidents, services provided).
- Coordinatelogisticssuch as meals, bedding, supplies, and transportation in collaboration with operations staff.
- Serve as the primaryon-site point of contactfor staff, volunteers, and community partners during activations.
- Participate in post-activationdebriefsto improve service quality and operations.
- Education: Minimum of aBachelor's degreein Human Services, Social Work, Psychology, Public Administration, ora relatedfield.
- Experience: At least2 years of supervisory experienceinhuman services, shelter operations, or community-based programs.
- Strong leadership, interpersonal, and crisis management skills.
- Ability to remain calm, compassionate, and solution-oriented in high-pressure situations.
- Excellent communication and documentation/reporting skills.
- Flexibility to work at multiple sites and cover shifts on evenings, overnights, and weekends.
- Reliable transportation.
- PRN basis- activations occur when temperatures are forecasted at 35°F or below.
- Shifts vary by site assignment and county activation needs.
- Compensation: Hourly rate;commensuratewith experience.
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