Surgery Scheduler

6 days ago

Hutchinson, KS, United States Hutchinson Clinic P.A Full time
Role:

Provide surgical scheduling duties in the Nursing Department

Essential Functions & Responsibilities:
  • Schedules patients for surgery, completing facility paperwork
  • Maintains and updated surgery schedule several times a day so that facility and physicians schedules reflect an accurate schedule
  • Obtains surgical prior authorizations after insurance company verification
  • Completes surgeon requests in coordination with vendors and Materials Manager
  • Communicates with patients regarding pre-operative procedure needs such as pre-operative appointments, testing, and instructions. Knowledgeable of pre-operative needs for a variety of surgical procedures
  • Consistently performs specific assigned daily and general duties; meet deadlines
  • Regularly attends and participates in assigned meetings
  • Meets established attendance criteria and starts work promptly
  • Knows and consistently implements the organizations mission and all approved policies, protocols, and procedures.
  • Regularly supports compliance and accreditation efforts as assigned (e.g. OSHA, HIPAA)
  • Consistently demonstrates good use of time and resources
  • Maintaining personal contact with patients and relatives, being sensitive to their needs for courtesy, dignity, and privacy and ensuring a friendly environment at all times.
  • Performs other duties that may be assigned from time to time
  • Assists with front desk clerical tasks at the surgery centers as required
  • Effectively communicates with patients/families and other members of health care team over the phone.
  • Demonstrates initiative to keep clinic flow moving through effectively prioritizing work
  • Understands importance of personal contribution and demonstrates teamwork
Performance Measures:
  • Performs all Essential Job functions and responsibilities.
  • Maintains a professional and positive attitude, appearance and relationship with patients and staff.
  • Observes all clinic guidelines and polices.
Knowledge & Skills:
  • Experience: Minimum one year experience as a Medical Assistant, Surgical scheduler or related job
  • Education: High School Education or GED equivalent, CNA, CMA, or completion of a Medical Assisting program is preferred, BLS is required
  • Interpersonal Skills: A significant level of trust and diplomacy is required, in addition to courtesy, good attitude and tact. Clear and effective communication is required. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Work involves being a team player. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary.
  • Other Skills:
    • Ability to deal with the public efficiently, courteously, politely, and effectively
    • Knowledge of EMR system
    • Proficient computer skills
    • Knowledge of medical terminology is preferred
    • Knowledge of surgical procedures is desirable
    • Must demonstrate consistent professional conduct
    • Must possess excellent verbal and written communication as well as excellent interpersonal skills with patients, staff, and other health care professionals
Physical Requirements:
  • Occasionally lifts or carriers items weighing up to 25 pounds
  • Requires full range of body motion
  • Requires standing and walking for extensive periods of time
  • Vision and hearing to normal range

This Job Description is not a complete statement of all duties and responsibilities comprising the position.

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