System Administrator- Senior

2 weeks ago


Raleigh, NC, United States Sunrise Systems Full time
Job Title: System Administrator - Senior
Job ID: 25-11801
Location: Raleigh, NC (Onsite)
Duration: 6 Months Contract

Description:

Client is seeking a Senior System Administrator to provide onsite desktop and endpoint support for multiple state agencies. The role includes PC replacements, imaging, troubleshooting, software installations, asset management, and process improvement activities.

Responsibilities:

  • Provide desktop and remote support to technical and non-technical users
  • Image, provision, deploy, and replace PCs and equipment
  • Troubleshoot hardware, software, Windows OS, and M365 issues
  • Support mobile devices and Apple/macOS systems
  • Install and test software, upgrades, and updates
  • Track onboarding, shipping, and asset inventories
  • Document work in ServiceNow
  • Support Intune testing and Tier 3 feedback
  • Work with vendors on warranty cases
  • Assist with knowledge base and process improvements
  • Collaborate with internal teams and support special projects
Required Skills:
  • 3+ years Senior Desktop/System Administration experience
  • Strong Windows OS & Microsoft 365 support
  • Hardware imaging and deployment experience
  • Experience supporting mobile and Apple devices
  • ServiceNow ticketing experience
  • Knowledge of Intune, MECM, Active Directory, Tanium, CrowdStrike, BeyondTrust
  • Strong customer service and communication skills


Contact:
Raghu: Raghu.m@sunrisesys.com | URL: www.sunrisesys.com

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