System Administrator- Senior
2 weeks ago
Job ID: 25-11801
Location: Raleigh, NC (Onsite)
Duration: 6 Months Contract
Description:
Client is seeking a Senior System Administrator to provide onsite desktop and endpoint support for multiple state agencies. The role includes PC replacements, imaging, troubleshooting, software installations, asset management, and process improvement activities.
Responsibilities:
- Provide desktop and remote support to technical and non-technical users
- Image, provision, deploy, and replace PCs and equipment
- Troubleshoot hardware, software, Windows OS, and M365 issues
- Support mobile devices and Apple/macOS systems
- Install and test software, upgrades, and updates
- Track onboarding, shipping, and asset inventories
- Document work in ServiceNow
- Support Intune testing and Tier 3 feedback
- Work with vendors on warranty cases
- Assist with knowledge base and process improvements
- Collaborate with internal teams and support special projects
- 3+ years Senior Desktop/System Administration experience
- Strong Windows OS & Microsoft 365 support
- Hardware imaging and deployment experience
- Experience supporting mobile and Apple devices
- ServiceNow ticketing experience
- Knowledge of Intune, MECM, Active Directory, Tanium, CrowdStrike, BeyondTrust
- Strong customer service and communication skills
Contact:
Raghu: Raghu.m@sunrisesys.com | URL: www.sunrisesys.com
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