AR Supervisor Specialist

6 days ago

Virginia Beach, VA, United States USI Holdings Corporation Full time
Description and Requirements

General Description: The AR Supervisor-Specialist is supervise the work product and support the performance of his/her team of accountants to ensure department quality standards are met and exceeded.

Oversight Responsibilities:
  • Interview (New Hires), Train, and Coach AR Specialist
    • Facilitate AR Huddle and Daily Chat
    • Facilitate ongoing coaching, training, and scorecard meetings (in tandem with AC Operations Manager) to ensure team member compliance with company policies and procedures
    • Facilitate training for new hires and remediation training.
      • Track training schedule for all team members
      • Develop training opportunities for the team to ensure up to date skill and knowledge base to perform duties as assigned.
    • Track department metrics and make appropriate adjustments as needed to work load assignments
Duties
  • Manage the Invoice Correction process and ensure compliance with department standards and strategic goals.
  • Manage the credit tracking/return process to ensure credits over 120 days are returned in a timely manner.
  • Perform duties related to credit review for assigned region(s)
  • Ensure unclaimed property filing is completed in a timely manner by working with outside vendor.
  • Prepare account reconciliations as needed for account managers, producers, or clients
  • Manage the Multi-Bill allocation process
  • Utilize historical and real time reporting to ensure compliance with response time to tasks and emails per the department standard.
  • Work with peers and management to facilitate timely resolution of check requests.
Knowledge
• The AR Supervisors-Specialist will act as a subject matter expert in all matters related to client credit balances, invoice corrections, unclaimed property, and account reconciliations. A successful team member will be required to facilite meetings with internal clients (Operations and Sales staff) to ensure timely resolution of complex account information.

Skills and Abilities:
  • Five or more years of progressive Commercial AR experiences.
  • 2-4 years of previous experience working in a leadership role in an accounting environment, an accounting shared service experience is a bonus.
  • 2-4 years experience coaching, training, and assessing employees for the purpose of ensuring compliance with department/company policies and procedures
  • Exceptional Excel skills and MS Office proficiency required
  • Strong work ethic with a defined sense of urgency
  • Organized self-starter that works well in a team environment
  • Strong attention to detail and retention of pertinent information
  • Knowledge of general accounting
  • Accurate and Fast Data Entry


USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.

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