Operations Support Specialist

2 weeks ago

Germantown, MD, United States CHICKASAW NATION INDUSTRIES INC Full time

The Operations Support Specialist provides day-to-day technical and administrative support for computer hardware, mobile devices, and standard office equipment in a professional office environment.

The ideal candidate is detail-oriented, customer-focused, and comfortable handling a variety of support tasks including basic troubleshooting, inventory tracking, and office logistics. Strong communication skills and a team-oriented approach are essential to success in this position.

Chickasaw Nation Industries, Inc. serves as a holding company with multiple subsidiaries engaged in several lines of business (Technology, Infrastructure & Engineering, Health, Manufacturing, Public Safety, Consulting, and Transportation) for the federal government and commercial enterprises. A portion of our profits is used to support Chickasaw citizens. We are proud to support the economic development and long-term viability of the Chickasaw Nation and its people. CNI offers premium benefits eligible on the first day of hire to full time employees; (Medical - Dental - Vision), Company Life Insurance, Short-Term and Long-Term Disability Insurance, 401(K) Immediate Vesting, Professional Development Assistance, Legal Aid Assistance Program, Family Planning / Fertility Assistance, Personal Time Off, and Observance of Federal Holidays.

As a federal contractor, CNI is a drug-free workplace and adheres to the Federal Controlled Substance Act.

ESSENTIAL REQUIREMENTS

  • Must be US Citizen
  • Must be able to obtain and maintain the required customer badge for access to systems, facilities, equipment and property.
KEY DUTIES AND RESPONSIBILITIES

Essential duties and responsibilities include the following. Other duties may be assigned.
  • Assists Office of Nuclear Energy (NE) staff with computer equipment, mobile devices, and other DOE issued assets as requested.
  • Assists in maintaining NE assets using Departmental database systems.
  • Assists with IT onboarding tasks for new employees and contractors.
  • Provides Adobe Acrobat application support to NE Staff as needed.
  • Assists with EITS monthly billing reviews.
  • Assists with monthly mobile device usage review.
  • Assists with network printers and shredders.
  • Assists NE Hoteling support.
  • Assists with NE Portal SharePoint site updates.
  • Assists with special requests for conference room meetings.
  • Assists with the conference room scheduling and daily oversight of NE Germantown (GTN) conference rooms.
  • Assists with office moves.
  • Assists with maintaining office supplies for NE GTN employees.
  • Assists with the sorting of daily mail deliveries.
  • Assists with NE Key Control.
  • Occasional support at Forrestal (FORS) site.
EDUCATION AND EXPERIENCE

Associate's Degree (or equivalent) in Business Administration, Management, Information Systems, or other related scientific or technical discipline. Minimum of three (3) years of experience in IT support, technology-asset management, or related administrative roles.

PHYSICAL DEMANDS

Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer, and/or controls. Required to speak and hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Exposed to general office noise with computers printers and light traffic.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

EOE including Disability/Vet

EOE including Disability/Vet

The estimated pay range for this role is $20 to $25, with the final offer contingent on location, skillset, and experience.

CNI offers a comprehensive benefits package that includes:
  • Medical
  • Dental
  • Vision
  • 401(k)
  • Family Planning/Fertility Assistance
  • STD/LTD/Basic Life/AD&D
  • Legal-Aid Program
  • Employee Assistance Program (EAP)
  • Paid Time Off (PTO) - (11) Federal Holidays
  • Training and Development Opportunities


Your application submission will be considered for all potential employment opportunities with Chickasaw Nation Industries (CNI).

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