Front Desk Representative

2 weeks ago

Fort Lauderdale, FL, United States iCare Health Solutions Full time

Apply

Job Type
Full-time

Description

Essential Functions

Check-In

  • Greet patients and other visitors arriving for appointments
  • Check patients in: (enter demographics, insurances, and authorizations)
  • Responsible for the timely verification of medical insurance benefits
  • Verify online or call insurance companies or primary care physicians to obtain benefit information and confirm authorization and referrals prior to visit
  • Coordinate with patients regarding their insurance benefits and medical provider program
  • Collect all co-payments/balances upfront
  • Call PCPs to obtain referrals and/or authorizations if required by new insurance
  • Obtain new providers information to add to NextGen
  • Obtain, verify, and enter patient information into EMR. Ensures the accuracy of all entries
  • Scan paperwork to EMR
  • Complete end-of-day closing duties
  • Assist in cross-training new personnel on front desk duties
  • Answer phones promptly and courteously, handle requests and inquiries, or route as appropriate

Check-Out

  • Check out every patient
  • Make follow-up appointments and follow appointment scheduling protocol and forcing power protocol
  • Post charges and keep the posting of capitations up to date
  • Fax back the notes to the PCP or referral physician
  • Collect Co-payments for Self-Pay Patients or any pending co-payments to be collected
  • Scan all supporting documentation into the patient's chart

Requirements

Job Specifications


Typically has the following skills or abilities:


1-2 years of Customer Service experience


Ability to handle multiple tasks simultaneously in a fast-paced environment


Ability to handle and diffuse patient complaints and disagreements


Exceptional communication and interpersonal skills

Experience navigating Electronic Medical Records and Outlook

Preferred Skills


English and Spanish bilingual

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability, or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

The compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding iCare benefits, please click here.

Salary Description
$15 - $16.50

  • Front Desk Medical Representative

    1 week ago

    Fort Lauderdale, FL, United States Chiropractic Natural Care Center Full time

    Benefits: Bonus based on performance Free uniforms Opportunity for advancement Paid time off Training & development Wellness resources Benefits/Perks Competitive salary Flexible Schedule Great work-life balance Paid time off Ongoing training Employee Discount Job Summary We are seeking a friendly and service-oriented Front Desk Representative to join the...

  • Front Desk Receptionist

    7 days ago

    Fort Lauderdale, FL, United States House of Hope Full time

    Benefits: SIMPLE IRA SIMPLE IRA matching Dental insurance Health insurance Paid time off Training & development Vision insurance Are you a resourceful, open-minded, well organized, individual with the ability to multitask and communicate effectively all while maintaining discretion and professionalism? If your answer is yes, this could be the opportunity...

  • Front Desk Receptionist

    4 days ago

    Fort Lauderdale, FL, United States House of Hope Full time

    Benefits: SIMPLE IRA SIMPLE IRA matching Dental insurance Health insurance Paid time off Training & development Vision insurance Are you a resourceful, open-minded, well organized, individual with the ability to multitask and communicate effectively all while maintaining discretion and professionalism? If your answer is yes, this could be the opportunity...

  • Front Desk Receptionist

    2 days ago

    Fort Lauderdale, FL, United States House of Hope Full time

    Benefits: SIMPLE IRA SIMPLE IRA matching Dental insurance Health insurance Paid time off Training & development Vision insurance Are you a resourceful, open-minded, well organized, individual with the ability to multitask and communicate effectively all while maintaining discretion and professionalism? If your answer is yes, this could be the opportunity...

  • Front Desk Manager

    2 weeks ago

    Fort Lauderdale, FL, United States Marriott Full time

    Additional Information Job Number 25185003 Job Category Rooms & Guest Services Operations Location W Fort Lauderdale, 401 North Fort Lauderdale Beach Boulevard, Fort Lauderdale, Florida, United States, 33304VIEW ON MAP

  • Front Desk Manager

    1 week ago

    Fort Lauderdale, FL, United States Marriott Full time

    Additional Information Job Number 25185003 Job Category Rooms & Guest Services Operations Location W Fort Lauderdale, 401 North Fort Lauderdale Beach Boulevard, Fort Lauderdale, Florida, United States, 33304VIEW ON MAP

  • Front Desk Representative

    2 weeks ago

    Fort Lauderdale, FL, United States iCare Health Solutions Enterprise Full time

    Job Type Full-time Description Essential Functions Check-In Greet patients and other visitors arriving for appointments Check patients in: (enter demographics, insurances, and authorizations) Responsible for the timely verification of medical insurance benefits Verify online or call insurance companies or primary care physicians to obtain benefit...

  • Front Desk Representative

    2 weeks ago

    Fort Lauderdale, FL, United States iCare Health Solutions Enterprise Full time

    Job Type Full-time Description Essential Functions Check-In Greet patients and other visitors arriving for appointments Check patients in: (enter demographics, insurances, and authorizations) Responsible for the timely verification of medical insurance benefits Verify online or call insurance companies or primary care physicians to obtain benefit...

  • Front Desk Representative

    1 week ago

    Fort Lauderdale, FL, United States iCare Health Solutions Enterprise Full time

    Job Type Full-time Description Essential Functions Check-In Greet patients and other visitors arriving for appointments Check patients in: (enter demographics, insurances, and authorizations) Responsible for the timely verification of medical insurance benefits Verify online or call insurance companies or primary care physicians to obtain benefit...

  • Front desk receptionist

    21 hours ago

    Fort Lauderdale, FL, United States Randstad Full time

    Join Our Fort Lauderdale, FL Team as a Front Desk Receptionist First impressions are everything, and we are looking for the right person to be the welcoming face of our company! We are seeking a polished, energetic Front Desk Receptionist who thrives on helping others and keeping things organized. If you are a natural communicator who stays calm under...