Patient Accounts Representative

7 days ago

Beverly Hills, CA, United States RemX Full time
Position Title: Patient Accounts Representative - Accounts Receivable
Employment Type: Temp-to-Hire (400 hours before conversion)
Schedule: Monday-Friday, 8:00 AM - 4:30 PM

Position Summary

This position supports the Accounts Receivable team by researching unpaid insurance claims, resolving patient account issues, and assisting with high-volume administrative workflows. The role requires strong medical billing knowledge, experience in A/R follow-up, and the ability to work quickly and accurately in a fast-paced environment. The ideal candidate is dependable, detail-oriented, and skilled in customer and patient communication.

Key Responsibilities

  • Review, investigate, and follow up on unpaid or denied insurance claims.
  • Work patient statements and assist patients with billing questions over the phone.
  • Process payments, account adjustments, and documentation updates accurately.
  • Communicate with insurance carriers to resolve claim discrepancies or secure missing information.
  • Maintain patient account records in accordance with organizational and compliance standards.
  • Support daily administrative functions within the Accounts Receivable department.
  • Collaborate with team members to ensure timely completion of A/R tasks.
  • Perform other duties as needed in a very fast-paced office environment.
Required Qualifications
  • Medical office experience required
  • Strong Accounts Receivable / Payment Posting / Claims Investigation experience
  • Proficiency in Microsoft Office
  • Excellent communication skills, both written and verbal
  • Strong attention to detail, accuracy, and follow-through
  • Dependable, organized, and able to multitask effectively
  • Comfortable navigating high-volume workloads
Additional Notes
  • Patient-facing role - full health screenings required (TB, Tdap, HepB, MMR, Varicella)
  • Attendance and reliability are highly important.
  • Role sits onsite in an extremely busy office environment.

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