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Network Support Specialist

4 weeks ago

Harrisburg, PA, United States PEAK Technical Staffing USA Full time
Network Support Specialist - Edge Networking Team

Join our dynamic Edge Networking team within the Bureau of Infrastructure under the Pennsylvania Office of Administration. We are seeking a highly skilled Network Support Specialist to provide top-notch network support for edge networks across various agencies within the Commonwealth of Pennsylvania.

Location

This position is based in the vibrant city of Harrisburg, PA. The role offers part-time telework flexibility, but candidates must reside within the Greater Harrisburg Area to accommodate occasional on-site work at Commonwealth-owned facilities.

Position Purpose

The primary responsibility of this role is to ensure the smooth operation of local and wide area network infrastructure. This includes planning, designing, maintaining, and integrating network systems while providing input into the edge networking architecture.

Key Responsibilities
  • Install, configure, maintain, and manage network infrastructure including switches, routers, firewalls, SD-WAN edge appliances, and wireless infrastructure.
  • Perform network management functions using industry tools to monitor, test, verify, troubleshoot, and resolve network issues.
  • Assist in planning and designing LAN/WAN network architecture, including network bandwidth analysis and capacity planning.
  • Coordinate change management efforts and participate in trouble ticket resolution and reporting.
  • Evaluate current and future network needs and prepare technical solutions and recommendations.
  • Ensure all networks meet or exceed security requirements set by the Office of Administration.
  • Create and maintain documentation for network configurations and deployments.
  • Support remote IT staff and agency operations with network-related issues.
  • Communicate effectively with employees, vendors, and business partners.
Qualifications
  • 4-5 years of experience in Network Switching.
  • 3-4 years of experience in Network Routing.
  • CCNA certification is desired; 2-3 years of experience preferred.
  • CCNP certification is beneficial; 1-3 years of experience preferred.
  • Experience with SD-WAN is a plus; 2 years preferred.
Essential Skills
  • Strong oral and written communication skills.
  • Ability to assess issues and make appropriate decisions for resolution.
  • Stay current with new and emerging network-related trends and technologies.
  • Provide outstanding customer service.

This is an exciting opportunity to contribute to the network infrastructure of Pennsylvania's government agencies. If you are a highly technical and eager individual with a passion for networking, apply now to join our team in Harrisburg, PA.

Benefits
PEAK's benefit offerings available for our associates include medical, dental, vision, Flexible Spending Account (FSA), Dependent Care Savings Account (DCA), and 401K plan. PEAK believes that taking care of our team is essential for success and we are proud to provide benefits that enhance both your well-being and your future. Additionally, our associates may be eligible for Paid Sick Leave as required by Federal, State, or local laws.

Equal Opportunity Employer (EEO)
PEAK Technical Staffing is committed to creating a diverse and inclusive environment and is proud to be an Equal Opportunity Employer. PEAK does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status, or any other characteristic protected by applicable law. All employment decisions are made based on qualifications, merit, and business need. We encourage all individuals to apply.

Candidate Privacy
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://peaktechnical.com/privacy-policy/ and https://peaktechnical.com/ca-residents-privacy-rights/

AI Recruiting Disclosure
We use AI-assisted tools to help review applications and compare your experience to job requirements, but all hiring decisions are made by human recruiters. You may request a human-only process or opt out of automated communication at any time. Required notices and our latest bias audit are available on our website: www.peaktechnical.com/ai-disclosure.