Entry Level Technical Data Entry Specialist

1 week ago

Nashville, TN, United States JobCertify Full time

About the job Entry Level Technical Data Entry Specialist - Remote

Arkestro is hiring for a Technical Data Entry Specialists to assist with a system conversion project.

What You'll Do:

  • Reach out to internal users to confirm current system setup and availability for new application installation
  • Use a remote desktop tool to sign in and download the new application on each user's device
  • Guide the user through entering their current login information to access the new application
  • Update documentation to ensure all users have been assisted
Skills / Experience You Will Need:
  • 2+ years of Customer Service related experience
  • Technical savviness (but formal IT Support experience is NOT required)
  • Strong attention to detail
  • Ability to follow detailed process workflows
Primary Responsibilities
  • Responsible for processing all incoming medical and / or dental service documentation according to contract requirements and customer specifications.
  • Receive and thoroughly review documentation for errors, identify missing components and complete data entry
  • Ensure program policies and customer designated guidelines are adhered to while processing the documentation under time - sensitive deadlines
  • Receive service documentation, scan, enter data and attach to orders

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