Host

3 days ago

Troy, AL, United States BIG DADDY RESTAURANT LLC - TROY Full time
Job Description: Host

Must be friendly, outgoing and must possess goodcommunication skills. Is organized and able to think and act quickly andeffectively. Maintains self-composure. Hasthe ability to see the big picture, realizing the impact that a well or poorlyrun door has on the entire operation. Musttake pride in personal appearance and have a strong sense of integrity andhonesty.

Required Duties andResponsibilities:
  • Must be able to stand and exertfast paced mobility through the dining room for periods of up to 8 or morehours in length.
  • Must be able to speak clearly andlisten attentively to guest and other employees.
  • Must have the ability to carrysilverware, dishes and etc. up to 35lbs.
  • Must be able to speak, read, andunderstand the primary language of the work location.
  • Must be able to perform simplemathematical calculations.
  • Communicates effectively with guests.
  • Must be enthusiastic and makeguests feel appreciated through his/her actions.
  • Selects appropriate table using therotation system and taking into account special requests from guests.
  • Escorts guests to their tables,providing the guest with menus and silverware and wishes them a pleasant diningexperience while pointing out point of sale as advertised on each table andinforming the guest their serverâ€'s name.
  • Reads the dining room for potentialproblems areas and attends to needs of the guests in a manner fitting thesituation.
  • Manages a wait when necessary.
  • Works as a team with all personnel.
  • Consistently performs 20 minuterestroom checks and customer counts including open menu counts for the kitchen.
  • Treats all applicants as guests inthe restaurant and informs a manager of their presence.
  • Maintains proper telephoneetiquette and effectively attends to the needs of the callers if authorized andinforms management of large party accommodations.
  • Manages special seating request ofguests consistent with table availability.
  • Assists with the duties of serversand server assistant's as needed to maintain service effectiveness andefficiency.
  • Preforms other related duties asassigned by a manager.


Knowledge:

Guest Knowledge, Floor plan, Side work duties, Specials,Host standards, Applicant procedures, Front door standards, Menu knowledge,Door functions, Phone procedures, Seating rotation, Host Station standards.

DISCLAIMER: This isnot necessarily an exhaustive list of all responsibilities, duties, skills,efforts, requirements or working conditions associated with the job. While thisis intended to be an accurate reflection of the current job, managementreserves the right to revise the job or to require that other or differenttasks be performed as assigned.ned.

BIG DADDY RESTAURANT LLC - TROY is an EEO Employer - M/F/Disability/Protected Veteran Status

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