Customer Service Representative

Front Counter - Customer Service Person

Our client, is seeking a dedicated and enthusiastic Front Counter / Customer Service Professional to join their team in Green Bay, WI. As a vital part of the support department, you will play a key role in delivering exceptional customer experiences and ensuring smooth daily operations. The ideal candidate will be the face of the company, demonstrate excellent organizational skills, effective communication, and a strong commitment to customer service, aligning seamlessly with the company's values and goals.

Job Title: Front Counter / Customer Service

Location: Green Bay, WI

Pay Range: $17.00 - $20.00

Shift: Monday through Friday, 8:00 AM - 4:30 PM

What's the Job?

• Provide excellent customer service while working at the Front Sales Counter

• Learn and familiarize yourself with the stock SKUs using the provided stock book, and locate items efficiently within the warehouse.

• Write up sales orders and invoices accurately to ensure customer satisfaction and proper record-keeping.

• Greet customers warmly and provide excellent service to foster positive relationships.

• Schedule and maintain a calendar for customer consultations to support sales team activities.

• Maintain the showrooms' appearance to ensure a welcoming and professional environment for customers.

• Answer general phone calls, providing helpful information and directing inquiries appropriately.

• Handle cash transactions, perform drawer counts, and ensure balanced registers at the end of each shift.

• Assist with general office duties and filing, supporting the sales team as needed.

What's Needed?

• Prior experience of 2-3 years in a customer service or sales support role experience highly recommended.

• Strong organizational skills to manage multiple tasks efficiently.

• Excellent communication skills to interact effectively with customers and team members.

• Good customer service skills to create a positive shopping experience.

What's in it for me?

• Opportunity to work in a supportive and dynamic team environment.

• Consistent weekday hours with weekends off to promote work-life balance.

• Competitive pay rate of $17 per hour, commensurate with experience.

• Potential for growth and development within a reputable organization.

• Engagement in a role that values diversity, inclusion, and professional development.

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.