Chrysler Asst. Service Manager
1 week ago
Maintains customer satisfaction by providing problem-solving resources; managing staff.
Customer Asst. Service Manager Job Duties:- Accomplishes customer service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
- Achieves customer service objectives by contributing customer service information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying customer service trends; determining system improvements; implementing change.
- Meets customer service financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
- Determines customer service requirements by maintaining contact with customers; visiting operational environments; conducting surveys; forming focus groups; benchmarking best practices; analyzing information and applications.
- Improves customer service quality results by studying, evaluating, and re-designing processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes.
- Maximizes customer operational performance by providing help desk resources and technical advice; resolving problems; disseminating advisories, warnings, and new techniques; detecting and diagnosing network problems.
- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
- Accomplishes information systems and organization mission by completing related results as needed.
Customer Service, Process Improvement, Decision Making, Managing Processes, Staffing, Planning, Tracking Budget Expenses, Analyzing Information , Developing Standards, Help Desk Experience, Emphasizing Excellence
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West Springfield, MA, United States Bertera Auto Full timeJob Description: Chrysler Service Advisor Position Overview: As a Chrysler Service Advisor, you will play a crucial role in the success of our automotive service department. Your primary responsibility will be to act as a trusted liaison between our customers and our service technicians. Your communication skills, technical knowledge, and customer service...
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West Springfield, MA, United States Bertera Auto Full timeJob Description: Chrysler Service Advisor Position Overview: As a Chrysler Service Advisor, you will play a crucial role in the success of our automotive service department. Your primary responsibility will be to act as a trusted liaison between our customers and our service technicians. Your communication skills, technical knowledge, and customer service...
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West Springfield, MA, United States Bertera Auto Full timeJob Description: Chrysler Service Advisor Position Overview: As a Chrysler Service Advisor, you will play a crucial role in the success of our automotive service department. Your primary responsibility will be to act as a trusted liaison between our customers and our service technicians. Your communication skills, technical knowledge, and customer service...
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West Springfield, MA, United States Bertera Auto Full timeJob Description: Chrysler Service Advisor Position Overview: As a Chrysler Service Advisor, you will play a crucial role in the success of our automotive service department. Your primary responsibility will be to act as a trusted liaison between our customers and our service technicians. Your communication skills, technical knowledge, and customer service...
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West Springfield, MA, United States Bertera Auto Full timeJob Description: Chrysler Service Advisor Position Overview: As a Chrysler Service Advisor, you will play a crucial role in the success of our automotive service department. Your primary responsibility will be to act as a trusted liaison between our customers and our service technicians. Your communication skills, technical knowledge, and customer service...
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Chrysler Parts Counter Advisor
1 week ago
West Springfield, MA, United States Bertera Auto Full timePosition Description: Parts Counterperson Functions: Competencies: Customer Relations Adaptability Interdepartmental Relations Analysis Parts Ordering Continuous Improvement Inventory Management Judgment Quality Control Organizing and Planning Sales/Marketing Teamwork Sales Analysis Communication Reports To: Parts Manager, or May Vary According to...
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Chrysler Parts Counter Advisor
1 week ago
West Springfield, MA, United States Bertera Auto Full timePosition Description: Parts Counterperson Functions: Competencies: Customer Relations Adaptability Interdepartmental Relations Analysis Parts Ordering Continuous Improvement Inventory Management Judgment Quality Control Organizing and Planning Sales/Marketing Teamwork Sales Analysis Communication Reports To: Parts Manager, or May Vary According to...
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Chrysler Parts Counter Advisor
2 weeks ago
West Springfield, MA, United States Bertera Auto Full timePosition Description: Parts Counterperson Functions: Competencies: Customer Relations Adaptability Interdepartmental Relations Analysis Parts Ordering Continuous Improvement Inventory Management Judgment Quality Control Organizing and Planning Sales/Marketing Teamwork Sales Analysis Communication Reports To: Parts Manager, or May Vary According to...
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Chrysler Parts Counter Advisor
7 days ago
West Springfield, MA, United States Bertera Auto Full timePosition Description: Parts Counterperson Functions: Competencies: Customer Relations Adaptability Interdepartmental Relations Analysis Parts Ordering Continuous Improvement Inventory Management Judgment Quality Control Organizing and Planning Sales/Marketing Teamwork Sales Analysis Communication Reports To: Parts Manager, or May Vary According to...
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Chrysler Parts Counter Advisor
4 days ago
West Springfield, MA, United States Bertera Auto Full timePosition Description: Parts Counterperson Functions: Competencies: Customer Relations Adaptability Interdepartmental Relations Analysis Parts Ordering Continuous Improvement Inventory Management Judgment Quality Control Organizing and Planning Sales/Marketing Teamwork Sales Analysis Communication Reports To: Parts Manager, or May Vary According to...
