Automotive Sales Consultant

2 days ago

Muskegon, MI, United States Betten Chevrolet GMC Cadillac Full time
Job Summary:

We are seeking a motivated and customer-focused Automotive Sales Associate to join our sales team. In this role, you will be responsible for assisting customers throughout the car-buying process, from initial inquiry to final purchase. The ideal candidate will have strong communication skills, a passion for cars, and a commitment to delivering an exceptional customer experience.

Key Responsibilities:

  • Greet customers and assist them in identifying their automotive needs and preferences

  • Present and demonstrate new and pre-owned vehicles to customers

  • Guide customers through the sales process, including test drives, vehicle comparisons, and financing options

  • Stay up-to-date on product knowledge, including features, specifications, and promotions

  • Negotiate pricing and close sales while maintaining dealership profitability and customer satisfaction

  • Prepare and process required paperwork for vehicle sales

  • Follow up with prospective customers and maintain relationships with existing clients

  • Achieve individual sales targets and contribute to team goals

  • Collaborate with other departments (finance, service, etc.) to ensure a smooth customer experience

  • Maintain the appearance of the sales floor and lot

Qualifications:

  • High school diploma or equivalent (required); associate’s or bachelor’s degree (preferred)

  • Previous automotive sales or customer service experience (preferred but not required)

  • Valid driver’s license and clean driving record

  • Excellent interpersonal and communication skills

  • Strong negotiation and closing abilities

  • Self-motivated with a positive attitude and a strong work ethic

  • Ability to work in a fast-paced environment and handle multiple tasks

  • Basic computer and CRM software proficiency

Working Conditions:

  • Must be available to work evenings, weekends, and holidays as needed

  • May be required to work outdoors in varying weather conditions

  • Standing and walking for extended periods

Compensation & Benefits:
  • Performance bonuses and incentives

  • Health, dental, and vision insurance

  • Paid time off and holidays

  • Employee discounts

  • Ongoing training and career advancement opportunities

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