Account Representative

1 week ago


Grand Rapids, MI, United States Total Quality Logistics Full time
General information

Country

USA

State

Michigan

City

Grand Rapids

Descriptions & requirements

About the role:

The Account Representative role at TQL is an opportunity to build a career with a logistics industry leader that offers an award-winning culture and high earning potential with uncapped commission. More than just an entry level sales role, you will be responsible for supporting and working with an established sales team to identify areas of opportunity with their customers to drive revenue. No experience necessary; you will start your career in an accelerated training program to learn the logistics industry. Once training is complete, you focus on growing new and existing business by presenting TQL customers with our transportation services and handling freight issues 24/7/365.

What's in it for you:
  • $40,000 minimum annual salary
  • Uncapped commission opportunity
    • Want to know what the top 20% earn? Ask your recruiter
Who we're looking for:
  • You compete daily in a fast-paced, high-energy environment
  • You're self-motivated, set ambitious goals and work relentlessly to achieve them
  • You're coachable, but also independent and assertive in solving problems
  • You're eager to develop complex logistics solutions while delivering great customer service
  • College degree preferred, but not required
  • Military veterans encouraged to apply
What you'll do:
  • Communicate with the sales team and customers as the subject matter expert to build and maintain relationships
  • Manage projects from start to finish while overseeing daily shipments and resolve issues to ensure pickups and deliveries are on time
  • Work with the sales team to provide and negotiate competitive pricing
  • Input, update and manage shipment information in our state-of-the-art systems
  • Collaborate with the support team to guarantee each shipment is serviced properly
  • Assist with billing and accounting responsibilities as needed
What you need:
  • Elite work ethic, 100% in-office, expected to go above and beyond
  • Extreme sense of urgency to efficiently juggle dynamic operations
  • Strong communication skills with ability to handle conflict
  • Solution-focused mindset and exceptional customer service
  • Ability to work with the latest technologies
Why TQL:
  • Certified Great Place to Work with 800+ lifetime workplace award wins
  • Outstanding career growth potential with a structured leadership track
  • Comprehensive benefits package
    • Health, dental and vision coverage
    • 401(k) with company match
    • Perks including employee discounts, financial wellness planning, tuition reimbursement and more
Where you'll be: 2650 Horizon SE, Grand Rapids, Michigan 49546

Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.

About Us

Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.

As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.

What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.

Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.

If you are unable to apply online due to a disability, contact recruiting at recruiting@tql.com
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