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Ford Certified Service Technician

3 weeks ago

Farmington Hills, MI, United States Serra Ford Farmington Hills Full time

Serra Ford Farmington Hills is looking for a Certified Ford Technician to join our fast paced and growing service department.  The right candidate will have previous dealership service experience, excellent communication, customer service, sales and multi-tasking skills.  This is a great opportunity to join one of the best service teams in the country with growth opportunities.

Benefits

  • Competitive compensation
  • Busy department with a large earning potential
  • Benefits options (including medical, dental, vision, life insurance, AD&D, short and long term disability)
  • 401(k) plan with company match
  • Paid time off including Holiday's
  • Growth opportunities
  • Clean and professional work environment
  • Discounts on new vehicles, parts and service
  • Employee referral program

Responsibilities:

  • Performing work specified on the repair order with efficiency and in accordance with dealership
  • Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment
  • Diagnosing, maintaining, and repairing vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc
  • Communicating directly with the Service Advisor so that customers can be informed if any additional service is needed.  Providing an estimate of time needed for additional repairs
  • Executing repairs under warranty to manufacturer specifications

Job Requirements

  • High School diploma
  • Must have at least 2 years of experience as an auto technician
  • Ability to read and comprehend written instructions and information
  • Knowledge in all aspects of automotive repair and maintenance
  • A fast learner
  • Excellent oral and written communication skills
  • Excellent Customer Service Skills
  • Team Player
  • Must have a valid driver’s license
  • Ensures that customer’s cars are kept clean
  • To maintain his stall in an orderly and clean manner

Skills/Qualifications

  • Ability to identify problems quickly
  • Good knowledge of automobiles
  • Effective analytical and communication skills
  • Good reading, computer, and mathematics skills
  • Ability to learn new technology and repair and service procedures and specifications
  • Should be able to operate electronic diagnostic equipment