Medical Patient Services Representative

1 week ago

Westerville, OH, United States Columbus Oncology & Hematology Full time

Columbus Oncology is looking for a full-time Medical Patient Services Representative to join our team This position would primarily be located at 300 Polaris Pkway #330, Westerville, Ohio 43082.
Why work for us?

  • Our culture is unique. We work every day to promote a culture that is positive, supportive and patient-centered.
  • We offer our employees a competitive wage, benefits package that includes Medical, Dental, Vision, Life Insurance, Short-term and Long-term disability coverage, a generous PTO program, and a 401k profit-sharing plan.
  • Our focus is to serve our patients by delivering quality, hematology and oncology services in a community-based setting.
  • We ensure our patients are supported every step of the way, and this starts at the front desk, continues through our clinics, and extends to our back-office operations.
What will you do?
  • Verify insurance coverage and explain benefits, deductibles, coinsurance and out of pocket maximums.
  • Provide patients with detailed cost estimates for treatment.
  • Identify and search for drug manufacturer financial assistance programs.
  • Collect and post account payments, and reconcile daily payments.
  • Meet with patients in person or over the phone to discuss account balances, set up payment plans, changes with insurance and billing questions.
What will you need to be successful?
  • Must have at least two years of experience in medical billing, or patient financial services.
  • Have the ability to learn our technology platforms, which include NextGen, Phreesia and AssistPoint.
  • Strong understanding of health insurance plans, including payer types, out of pocket responsibility.
  • An understanding of EOBs (explanation of benefits) and billing statements.
  • Knowledge of financial programs such as drug assistance programs, manufacturer copay programs, and foundations.
  • Ability to communicate financial information clearly and compassionately to patients and families.


Columbus Oncology Associates is an Equal Opportunity Employer and proudly a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

  • Guest Service Representative

    7 days ago

    Westerville, OH, United States Nothing Bundt Cakes #173 Full time

    The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests,...

  • Guest Service Representative

    5 days ago

    Westerville, OH, United States Nothing Bundt Cakes #173 Full time

    The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests,...

  • Customer Service Representative

    3 days ago

    Westerville, OH, United States Champion Real Estate Svc Full time

    Introduction We're in the business of providing utility management with excellent service that exceeds customer expectations. We are a growing company, that's why we're in search of personable, energetic people to grow our team of Customer Service. We're looking for someone who gets excited about helping others, likes to work collaboratively on a team, and...

  • Director of Patient Care Services

    2 days ago

    Westerville, OH, United States Trinity Health Full time

    Employment Type: Full time Shift: Day Shift Description: The position will oversee the Critical Care units at Mount Carmel St. Ann's as well as the inpatient units for Mount Carmel Dublin. Position Purpose: In accordance with the Mission and Guiding Behaviors; the Director, Patient Care Services works collaboratively with all members of the healthcare team...

  • Director of Patient Care Services

    7 days ago

    Westerville, OH, United States Trinity Health Full time

    Employment Type: Full time Shift: Day Shift Description: The position will oversee the Critical Care units at Mount Carmel St. Ann's as well as the inpatient units for Mount Carmel Dublin. Position Purpose: In accordance with the Mission and Guiding Behaviors; the Director, Patient Care Services works collaboratively with all members of the healthcare team...

  • Director of Patient Care Services

    2 weeks ago

    Westerville, OH, United States Trinity Health Full time

    Employment Type: Full time Shift: Day Shift Description: The position will oversee the Critical Care units at Mount Carmel St. Ann's as well as the inpatient units for Mount Carmel Dublin. Position Purpose: In accordance with the Mission and Guiding Behaviors; the Director, Patient Care Services works collaboratively with all members of the healthcare team...

  • Patient Care Coordinator

    4 days ago

    Westerville, OH, United States Dasco HME LLC Full time

    DASCO is growing! Voted one of the 2019, 2020, 2021 and 2022 top places to work in Columbus CEO magazine. Join Us! Our benefits include: competitive compensation based on industry standards, an excellent benefits package, which includes: generous 401(k) match with immediate vesting, growth opportunities, health insurance benefit opportunities which include...

  • Patient Care Coordinator

    2 weeks ago

    Westerville, OH, United States Dasco HME LLC Full time

    DASCO is growing! Voted one of the 2019, 2020, 2021 and 2022 top places to work in Columbus CEO magazine. Join Us! Our benefits include: competitive compensation based on industry standards, an excellent benefits package, which includes: generous 401(k) match with immediate vesting, growth opportunities, health insurance benefit opportunities which include...

  • Patient Care Coordinator

    7 days ago

    Westerville, OH, United States Dasco HME LLC Full time

    DASCO is growing! Voted one of the 2019, 2020, 2021 and 2022 top places to work in Columbus CEO magazine. Join Us! Our benefits include: competitive compensation based on industry standards, an excellent benefits package, which includes: generous 401(k) match with immediate vesting, growth opportunities, health insurance benefit opportunities which include...

  • Patient Care Coordinator

    8 hours ago

    Westerville, OH, United States Dasco HME LLC Full time

    DASCO is growing! Voted one of the 2019, 2020, 2021 and 2022 top places to work in Columbus CEO magazine. Join Us! Our benefits include: competitive compensation based on industry standards, an excellent benefits package, which includes: generous 401(k) match with immediate vesting, growth opportunities, health insurance benefit opportunities which include...