EDI Manager
1 week ago
The EDI Manager is responsible for overseeing Client's entire EDI infrastructure, ensuring seamless and accurate data exchange with all clients. The EDI Manager will lead a team and drive continuous improvement in EDI operations.
Key Responsibilities
The EDI Manager will be responsible for a wide range of tasks, including:
- Operational Oversight: Supervising daily EDI operations, ensuring accurate data transmission, and generating reports.
- Partner Implementation: Leading the implementation of new EDI trading partners and developing detailed plans for new EDI transactions.
- Relationship Management: Building strong relationships with trading partners, including major retailers, and collaborating with their EDI and Logistics personnel to enhance transactions and reduce chargebacks.
- Software and Standards Management: Overseeing upgrades and implementations of EDI translation software (like TrustedLink for iSeries, BizLink, and Boomi Module) and managing changes to EDI transaction upgrades.
- Team Leadership: Hiring, training, supervising, and conducting performance reviews for EDI staff.
- Reporting: Providing status reports on tasks and projects to the Sr. Director of IT.
- Strategic Growth: Playing a key role in supporting Client's innovation and operational growth by ensuring scalable, reliable, and secure EDI systems.
- Candidates for the EDI Manager position should meet the following criteria:
- Experience: A minimum of four years of experience as an EDI Coordinator or in Customer Support within Management Information Systems, with a strong preference for supplier-side EDI experience.
- Technical Knowledge: In-depth knowledge of EDI standards, transaction sets, and EDI mapping. Familiarity with EDI translation software such as Boomi, TrustedLink for iSeries, and BizManager.
- Software Proficiency: Proficiency in MS Office, MS Project Manager, Internet, and email. Knowledge of NetSuite is a plus.
- Skills: Excellent communication, problem-solving, organizational, and detail-oriented skills. The ability to manage multiple tasks simultaneously and a high level of customer service orientation are essential. Strong written and verbal communication skills in English are required.
This role is described as "pivotal " in supporting Client's continued innovation and operational growth, highlighting its importance in the company's expanding global footprint and digital infrastructure.
Why Join?
This role is pivotal in supporting Client's continued innovation and operational growth. As we expand our global footprint and enhance our digital infrastructure, the IT Operations Manager will play a key leadership role in ensuring scalable, reliable, and secure IT systems that power our business.
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