Payroll and Benefits Technician

Salary : $46,612.80 - $52,000.00 Annually
Location : Jacksonville Beach City Hall, FL
Job Type: Full-Time Regular
Job Number: 00667
Department: Human Resources
Division: Administration
Opening Date: 11/26/2025

CORE PURPOSE AND VALUES
Our employees uphold and promote the mission, vision, and core values of the City of Jacksonville Beach. To be successful, an individual must be able to perform the essential functions of the job and demonstrate a strong desire to be a part of our EPIC Team:

• Empowerment -Enabling employees to achieve work-life balance & professional growth and success
• Pride - A small coastal city dedicated to displaying a big heart through our commitment to the community
• Integrity - We hold ourselves, individually and collectively, accountable to our community and our organization
• Communication - Open & honest dialogue with our community and throughout our organization
• Teamwork- Working together with our community to achieve common organizational goals

JOB SUMMARY AND ESSENTIAL FUNCTIONS

This position performs skilled clerical, technical, and administrative work assisting with payroll, benefits, and with the maintenance of the payroll system and employee database; does related work as required. Work is performed under the regular supervision of the Payroll & Benefits Lead.
Essential Functions

• Deals with confidential and sensitive issues requiring a degree of discretion and tact.
• Handles confidential and personnel data in accordance with statutory requirements.
• Creates personnel, payroll, financial, and other City business documents and reports.
• Processes personnel actions, verifies accuracy and completeness of forms, and enters information to the personnel database.
• Maintains and prepares complex and confidential payroll and personnel files.
• Collects and prepares data for records, reports, and surveys.
• Assists with new software implementation and ongoing maintenance.
• Reviews a variety of data for accuracy, completeness, and conformance to established standards, and policies.
• Assists timekeepers with payroll personnel questions, alterations, and approvals.
• Assists the Payroll and Benefits Lead with payroll changes.
• Assists with balancing of payroll, and the identification and correction or errors.
• Operates standard office, personal computer, and related equipment
• Performs related tasks as required.

QUALIFICATIONS AND PHYSICAL DEMANDS

Education and Experience:
A high school diploma or equivalent, and three years of experience in office work and using Microsoft Office applications. Supplemental courses in payroll, business, or accounting and/or experience in human resources or payroll are preferred.

Knowledge, Skills and Abilities:

• Thorough knowledge of standard office practices, procedures, equipment, and office assistance techniques.
• Thorough knowledge of business English, spelling, grammar, composition, and math.
• Thorough knowledge of the organization and functions of the City.
• Skill in the use of a personal computer.
• Ability to maintain office records and to prepare accurate reports from file sources.
• Ability to perform and organize work independently.
• Ability to prepare effective correspondence on routine matters and to perform routine office management details without referral to supervisor.
• Ability to establish and maintain effective working relationships with City officials, associates, and the general public.
• Ability to work effectively with others as part of a specially assigned team or in conjunction with a work group.

This position is part of the Qualification Advancement Program. To advance to Payroll and Benefits Specialist, an employee must complete two years of service as a Payroll and Benefits Technician and demonstrate proficiency in all essential functions of the Payroll and Benefits Technician position.

Physical Demands
The work is sedentary work requiring the exertion of up to 10 pounds of force occasionally and a negligible amount of force frequently or constantly to move objects. The work requires mental acuity including the ability to make rational decisions through sound logic and deductive processes. Additionally, the following physical abilities are required:

• Hearing: Required to perceive information at normal spoken word levels.
• Manual Dexterity: Picking, pinching, or otherwise working, primarily with fingers rather than with the whole hand as in handling.
• Repetitive Motion: Substantial movements (motions) of the wrist, hands, and/or fingers.
• Vocal Communication: Required for expressing or exchanging ideas by means of the spoken word.
• Visual Acuity: Required for preparing and analyzing written or computer data, determining the accuracy and thoroughness of work, and observing general surroundings and activities.

WORK ENVIRONMENT AND OTHER INFORMATION
Work Environment
The worker is not subject to adverse environmental conditions.
Other Information
Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.

The job description does not constitute an employment agreement between the City of Jacksonville Beach and the employee and is subject to change by the City as the needs of the City and requirements of the job change.
The City of Jacksonville Beach provides a wide array of benefits to meet the diverse needs of our employees. Our comprehensive benefit programs include medical, dental and vision plans; life insurance coverage for you and your dependents; flexible spending plans for medical reimbursement and dependent care; an employee assistance program for you and your dependents. We also provide an extensive wellness program that includes activities, lunch and learns, and health fairs.

Click to see more details on benefits.
01

Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Copying and pasting your resume or stating "see resume" does NOT fulfill the requirements of the question. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and certify that your responses can be verified from information included within the application?

• Yes
• No

02

This positon requires working as member of a team that values empowerment, pride, integrity, communication and teamwork. Are you willing to commit to these values?

• Yes
• No

03

Candidates selected for this position will be subject to a comprehensive background check, which includes employment verification and a criminal history review.

• I have read and understand the above statement.

04

If you are a current employee with the City of Jacksonville Beach, in the event that you qualify for this position, you are required to notify your supervisor of the scheduled interview.

• I have read and understand the above statement.

05

For external candidates, the starting salary for this position is between $22.41 and $25.00 per hour, depending on qualifications. For internal candidates, the starting salary will be based on A.04 and A.05 of the City's Personnel Policies and Procedures. Is this acceptable to you?

• Yes
• No

06

I acknowledge that, as a condition of employment, participation in the organization's pension plan is mandatory. This plan requires a deduction of 7.95% from my gross pay each pay period, which is intended to support long-term financial security. I understand that I may contact the Human Resources department with any questions or for further clarification about the pension plan.

• Yes, I acknowledge and agree to the mandatory pension plan and payroll deduction.
• No, I do not agree to the mandatory pension plan and payroll deduction.

07

The work schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. Occasional overtime may be required. Is this schedule acceptable to you?

• Yes
• No

08

This position is not eligible for remote or hybrid work and requires regular, on-site attendance. Do you understand and acknowledge that this position requires working on-site?

• Yes, I have read and understand the above statement
• No, I do not agree

09

What is the highest level of education you have completed?

• Less than High School
• High School or Equivalent
• Some College
• Associates Degree
• Bachelor's Degree
• Master's Degree +

10

Have you taken courses in payroll, business, and/or accounting?

• Yes
• No

11

How many years of office work experience do you have?

• No experience
• Less than 2 years
• 2 years to less than 3 years
• 3 years to less than 4 years
• 4 years to less than 5 years
• 5 years or more

12

How many years of professional experience do you have in Human Resources or Payroll?

• Less than 1 year
• 1 year to less than 2 years
• 2 years to less than 3 years
• 3 years or more

13

Do you have experience working with Microsoft Office?

• Yes
• No

14

This position requires strong attention to detail which includes reviewing data for accuracy and ensuring compliance with policies.

• I have read and understand the above statement.

Required Question

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