Commercial Sales Specialist
2 weeks ago
Role Commercial Sales Specialist
Division Global Operations
Grade D
Location LLFR
Reports to Senior Commercial Manager
ROLE SUMMARY:
The Commercial Specialist is responsible for driving brand visibility and revenue growth through proactive sales outreach and on-site program planning and execution. This role reports directly to the Senior Commercial Manager, with a dotted-line to the Schools & Groups Marketing team, and is accountable for delivering against set S&G targets.
Qualifications & Experience
Key Responsibilities
Sales & Relationship Development
- Drive new business through proactive outreach to schools, daycares, and community groups.
- Build and nurture long-term partnerships that foster repeat engagement.
- Identify trends and tailor sales strategies to meet evolving market needs.
- Represent the resort at trade shows, educational events, and familiarization tours.
- Design and deliver engaging youth and education programs that reflect our brand values.
- Coordinate logistics, schedules, and team collaboration to ensure seamless execution.
- Partner with internal teams to create specialized group packages and marketing materials.
- Act as a key liaison between marketing, operations, and guest services to ensure alignment.
- Share insights and feedback to continually enhance sales processes and guest experiences.
- Support operational planning and on-site execution of school and group visits.
- Champion exceptional guest experiences through personalized service and attention to detail.
- Monitor feedback and implement continuous improvements.
- Uphold all health, safety, and compliance standards, reporting risks or incidents promptly.
- 3+ years of experience in sales, marketing, or business development, ideally within education, tourism, or entertainment.
- Strong understanding of youth programs, schools, and community engagement.
- Proven success in driving revenue growth, managing group contracts, and executing events.
- Excellent communication, organization, and problem-solving skills.
- Adept at working collaboratively across diverse teams in a fast-paced environment.
- A passion for creating memorable guest experiences that combine learning and fun.
- Operational Excellence: Executes events and sales processes efficiently and with precision.
- Attention to Detail: Ensures every aspect of planning and delivery meets brand standards.
- Creative Problem-Solving: Anticipates challenges and crafts innovative solutions.
- Collaboration & Communication: Works seamlessly with teams to achieve shared goals.
- Adaptability: Thrives in a dynamic, fast-changing environment.
At Merlin, we live by our values-Own Your Craft, Go Together, Enjoy the Ride, Drive & Discover, and We Care-which shape how we work, connect, and deliver magic every day.
- Own Your Craft: Grow your expertise, seek feedback, and stay curious.
- Go Together: Collaborate across teams and celebrate collective wins.
- Enjoy the Ride: Bring positivity, energy, and joy to everything you do.
- Drive & Discover: Take initiative, innovate, and see things through.
- We Care: Prioritize safety, inclusion, and making a positive impact.
Benefits
Benefits of Joining Merlin Entertainments
Excellent Health Care Options: Comprehensive medical, dental, and vision coverage.
Outstanding Paid Time Off (PTO): Enjoy well-deserved breaks to recharge
Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions.
Recognition Programs and Rewards: Celebrate your achievements and hard work
401(k) Program: Save for the future with company matching contributions.
Tuition Reimbursement Programs: Get support for further education and career growth.
Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us
Ready to be a part of the magic? Apply today and start your adventure with Merlin Entertainments
Pay Range
Competitive
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