Customer Experience Coordinator

2 weeks ago

Minot, ND, United States The TJX Companies , Inc. Full time

TJ Maxx

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.

Job Description:

Opportunity: Grow Your Career

Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.

  • Creates a positive internal and external customer experience
  • Promotes a culture of honesty and integrity; maintains confidentiality
  • Takes an active role in training and mentoring Associates on front end principles
  • Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
  • Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
  • Addresses customer concerns and issues promptly, ensuring a positive customer experience
  • Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
  • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
  • Provides and accepts recognition and constructive feedback
  • Partners with Management on Associate training needs to increase effectiveness
  • Ensures adherence to all labor laws, policies, and procedures
  • Promotes credit and loyalty programs
  • Supports and participates in store shrink reduction goals and programs
  • Promotes safety awareness and maintains a safe environment
  • Other duties as assigned
Who We're Looking For: You.
  • Available to work flexible schedule, including nights and weekends
  • Strong understanding of merchandising techniques
  • Capable of multi-tasking
  • Strong communication and organizational skills with attention to detail
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Able to train others
  • 1 year retail and 6 months of leadership experience


Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Applicants with arrest or conviction records will be considered for employment.

Address:
1026 24th Ave. SW

Location:
USA TJ Maxx Store 1489 Minot ND

This position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

  • Customer Experience Specialist

    1 week ago

    Minot, ND, United States Balfour Beatty Investments & Communities Full time

    Who we are At Balfour Beatty Communities, we are dedicated to a singular mission: delivering the quality communities people are proud to call home. We believe exceptional living experiences can only be created when We Care-about our residents, our partners, our communities and each other. Our culture of caring drives every aspect of our business, guiding us...

  • Customer Experience Specialist

    2 weeks ago

    Minot, ND, United States Balfour Beatty Investments & Communities Full time

    Who we are At Balfour Beatty Communities, we are dedicated to a singular mission: delivering the quality communities people are proud to call home. We believe exceptional living experiences can only be created when We Care-about our residents, our partners, our communities and each other. Our culture of caring drives every aspect of our business, guiding us...

  • Customer Experience Specialist

    2 weeks ago

    Minot Air Force Base, ND, United States Balfour Beatty Investments Full time

    Who we are At Balfour Beatty Communities, we are dedicated to a singular mission: delivering the quality communities people are proud to call home. We believe exceptional living experiences can only be created when We Care-about our residents, our partners, our communities and each other. Our culture of caring drives every aspect of our business, guiding us...

  • Customer Servive Representative

    2 weeks ago

    Minot, ND, United States Border States Electric Full time

    Employee-Owned. Customer-Driven. This position will report to:Matt Altner Application Deadline: Until Filled Please note that the position may be filled before or after the listed application deadline. Applications will only be accepted while the posting remains active. This positionwill be located in: Minot,ND This position is posted:Both Internally and...

  • Purchasing Coordinator

    2 days ago

    Minot, ND, United States Human Learning Systems LLC Full time

    The Purchasing Coordinator position provides support for a U.S Department of Labor Job Corps contractor. The Job Corps program is a federally-funded residential training program. The mission of Job Corps is to provide career-ready technical and academic training and job placement assistance to program eligible youth ages 16-24. Summary of Duties: ...

  • Purchasing Coordinator

    2 weeks ago

    Minot, ND, United States Human Learning Systems LLC Full time

    The Purchasing Coordinator position provides support for a U.S Department of Labor Job Corps contractor. The Job Corps program is a federally-funded residential training program. The mission of Job Corps is to provide career-ready technical and academic training and job placement assistance to program eligible youth ages 16-24. Summary of Duties: ...

  • Food & Beverage & Operations Coordinator - Minot, ND

    6 days ago

    Minot, ND, United States AEG Full time

    Food & Beverage & Operations Coordinator - Minot, ND About the Minot Hot Tots & Honeybees The Minot Hot Tots began play in 2023 and quickly became one of the most fun teams in the Northwoods League (NWL) - the largest organized baseball league in the world, featuring 25 teams and producing over 300 MLB players. In their first three seasons, the Hot Tots made...

  • Food & Beverage & Operations Coordinator - Minot, ND

    4 days ago

    Minot, ND, United States AEG Full time

    Food & Beverage & Operations Coordinator - Minot, ND About the Minot Hot Tots & Honeybees The Minot Hot Tots began play in 2023 and quickly became one of the most fun teams in the Northwoods League (NWL) - the largest organized baseball league in the world, featuring 25 teams and producing over 300 MLB players. In their first three seasons, the Hot Tots made...

  • Customer Service Representative

    2 days ago

    Minot, ND, United States Planet Fitness Full time

    Benefits: Employee discounts Free uniforms Opportunity for advancement Job Title: Customer Service RepresentativeReports to: Club ManagerStatus: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective...

  • Customer Service Representative

    1 week ago

    Minot, ND, United States Planet Fitness Full time

    Benefits: Employee discounts Free uniforms Opportunity for advancement Job Title: Customer Service RepresentativeReports to: Club ManagerStatus: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective...