Chevy- Service Advisor

4 days ago

Norwood, MA, United States Nucar Southern New England Full time

Nucar Chevrolet of Norwood, 381 Providence Highway, is seeking a knowledgeable Service Advisor to work one-on-one with our customers, advising them on available service options and parts when their vehicles need repairs. This role will require a personable disposition as well as the development of extensive product knowledge in order to best serve all of our customers with a friendly smile and honest guidance.

Job Responsibilities:

  • Greet customers when they arrive at the parts and service center and direct them to an available mechanic
  • Consult with customers and mechanics regarding necessary vehicle repairs to ensure they are provided with the safest course of action tailored to their needs
  • Educate customers with in-depth information about available aftermarket and OE (original equipment manufacturer) part options
  • Answer questions about service outcome, maintain process transparency
  • Inform customers about warranty protections and potential cost savings
  • Help customers make informed decision between trading in a car or repairing it through our shop
  • Manage and oversee the service center's workflow and scheduling
Education and/or Experience:
  • High School Diploma or equivalent required
  • Extensive knowledge of automotive industry and parts required
  • Previous service or advising experience is preferred
Nucar is dedicated to ensuring a positive growth experience for employees. We offer a competitive benefits package that includes:
  • Medical, Dental, Vision Coverage
  • Life Insurance
  • Fitness Discount
  • Short & Long-Term Disability Insurance
  • Employee Referral Bonus, Longevity Bonus
  • Paid Vacations, Paid Holidays, & 401K with Company Contribution


We are excited about meeting you

Nucar is a drug free, Equal Opportunity Employer

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