Sales/ Community Relations Counselor

1 week ago

Houston, TX, United States The Aspenwood Company Full time

Are you a dynamic sales professional with a heart for senior living? Join our team as a Sales & Community Relations Counselor, where your role is pivotal in achieving and maintaining 100% occupancy through strategic leasing, relationship-building, and community outreach. You'll work closely with a sales partner, engage in referral sources, and cultivate meaningful connections with prospective residents and their families. If you're passionate about making a difference and thrive in a collaborative, mission-driven environment, we want to hear from you

Benefits

  • 401K with 4% safe harbor match
  • Generous PTO with rollover
  • Holiday Pay + Floating Holiday
  • PTO Cashout Option
  • Healthcare coverage options
  • Employee Assistance Program
  • Paycheck Advances
  • Financial Hardship Support
  • Compassionate Leave
  • Perks at Work - Discounted pricing on everyday purchases
Location: Village of River Oaks, an Independent Living and Assisted Living with Memory Care senior community

Salary: $60,000/yr. - $65,000/yr.

Key Responsibilities
    • Conduct engaging tours for prospective residents and families
    • Promptly follow up on all leads and inquiries
    • Maintain accurate and current data in the CRM system
    • Utilize Traci Bild or Sherpa sales methodology tools
    • Prepare lease signing documentation for the Executive Director
    • Represent the community at internal and external marketing events
    • Collaborate with internal departments to enhance the sales experience
    • Coordinate logistics for special events and Director's Specials
    • Participate in Manager on Duty (MOD) rotation
    • Uphold company policies, professional standards, and legal compliance
    • Serve on the emergency response team
    • Maintain professional appearance and hygiene
    • Conduct home visits and personalized follow-ups with prospects
    • Manage outreach referral budget and expenditures
    • Develop and nurture business-to-business relationships
    • Partner with high-profile community groups to generate leads
    • Submit weekly activity and performance reports
    • Enter and track all leads and referral sources in CRM
    • Attend professional networking events
    • Perform other duties and special projects as assigned
Qualifications
    • Associate degree in sales, marketing, business, or related field required; Bachelor's degree preferred
    • Minimum 2 years of sales experience in senior living or multi-family residential environments
    • Proven success in occupancy-driven sales roles
    • Proficiency in Microsoft Office Suite; experience with Yardi and Enquire is a plus
    • Strong relationship-building and hospitality skills
    • Excellent written and verbal communication in English
    • Flexible schedule including evenings, weekends, and holidays
    • Reliable transportation for work, events, and home visits
    • Ability to adapt to changing priorities and maintain professionalism
    • Pre-employment background check and drug screening required

EOE/M/F/D/V

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