Revenue Manager | Columbia Hospitality

1 week ago

Seattle, WA, United States Columbia Hospitality Full time
Revenue Manager | Columbia Hospitality

Let's start off with the most important part-what's in it for you:

The Perks

*Eligibility of perks is dependent upon job status
  • Salary Range: $90,000 to $100,000 DOE
  • Cellphone Allowance
  • Incentive Eligible
  • Commuter/Parking Allowance
  • Get Paid Daily (Make any day payday)
  • Paid Time off & Holiday Pay (Because Balance Matters)
  • Benefits - Medical, Dental, Vision, Disability, 401K
  • HSA/FSA Plans -with employer contribution
  • Values Based Culture (#OMGLIFE)
  • Culture Add (Creating Space for Fresh Perspectives)
  • Referral Bonus (Get Paid to Recruit)
  • Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel)
  • Employee Assistance Program
  • "Columbia Cares" Volunteer Opportunities
  • Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
  • Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
  • Online Learning Platform to Help You Grow
  • Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)
Our Commitment to you:

"People never forget how you made them feel." Maya Angelou's famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.

Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other's backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

What you'll do:

The Brass Tacks
  • Handles the duties below for more than one property
  • Maximizes room revenue from distribution channels including property websites, online travel agencies, third party agents and electronic booking channel providers
  • Prepares and distributes daily, weekly, monthly revenue reports. These reports include a weekly PACE/Forecast report, market segmentation analysis, promotional production results, source contribution analysis, daily/weekly pick-up results, etc.
  • Reviews property forecasts and makes recommendations to manage and balance the needs of transient and group sales
  • Monitors and analyzes the competition daily / weekly through shop reports and the Internet to identify selling strategies and market trends
  • Analyzes local events and activities and project the effect of opportunities they create
  • Reviews and analyzes competitive reports, including the STAR Report, to benchmark the property against their identified competitive set
  • Analyzes short and long-term forecasting and recommends tactical inventory and pricing management as necessary to ensure revenue goals are met or exceeded
  • Analyzes period end and other available systems data to identify trends, future need periods, and obstacles to achieving goals. Makes recommendations and works with hotel leaders to accomplish property objectives and initiatives
  • Ensures accurate and timely revenue management reports and meetings
  • Must be knowledgeable of all rates, room types, and hotel product
  • Creates and manages rate plans, packages and special offers across all platforms for maximum yield
  • Participates in bi-weekly revenue management meetings
  • Ensures accuracy of the daily Flash Report
  • Regularly checks distribution channels for hotel positioning, information accuracy and competitor positioning
  • Performs audits and maintenance on all systems such as PMS and CRS to ensure content and information is correct
  • Communicates strategies and procedures to other departments as required.
  • Leads or facilitates revenue management, business review, and sales meetings as requested by supervisor
  • Reviews group pick-up reports and communicate with Sales regarding upcoming groups cut-offs.
  • Keeps track of sales managers production
  • Responds to positive and negative reviews from OTA's, Trip Advisors, Yelp and other online reputation websites
  • Responsible for flash sale relationships, strategies and tactics
  • Reports production of wholesalers and receptive operators
  • Performs other tasks as assigned by Management
The Nitty Gritty
  • 2-3 years previous experience managing call center/reservations operations or other rooms division departments.
  • Strong written and verbal communication skills required.
  • Strong working knowledge of hotel front office, housekeeping operations and accounting procedures.
  • Strong working knowledge of the hotel's property management and point of sale systems.
  • Strong computer literacy in Microsoft Office, especially Word, PowerPoint and Excel.
  • Financial management skills, including budget management, expense control and analysis of Profit and Loss statements.
  • Strong people management skills, including coaching, motivating, delegating, scheduling and relationship-building.

Don't meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.

The Fine Print
Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.

Accountability | Creativity | Enthusiasm | Honesty | Inclusion | Respect

Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.

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