Operations Support Specialist

6 days ago

Malone, NY, United States Alice Hyde Medical Center Full time

Building Name: AHMC - Malone Medical Practice

Location Address: 5 Clay Street, Malone New York

Regular

Department: AHMC - Malone Medical Practice

Full Time

Standard Hours: 40

Biweekly Scheduled Hours:

Shift: Variable

Primary Shift: -

Weekend Needs: As Scheduled

Recruiter: Melissa Cummings

GENERAL SUMMARY:
The Operations Support Specialist (OSS) is a lead position and an integral part of the patient experience and a key contributor to delivering high quality customer service to our patients and visitors. The OSS acts as the lead by assisting the Practice Supervisor in coordinating work activities, resolving problems, training, orientation, and contributes to performance evaluations of the support staff. The incumbent will provide functional guidance to the administrative staff and act as a liaison between the providers and staff. The Operations Support Specialist will assist in developing and implementing improvements in their site by making recommendations to processes, staffing, resource utilization, scheduling, and other activities with the goal of improving service to our patients. The Operations Support Specialist will direct the workflow of support staff and is responsible for ensuring all key operational metrics are monitored and performance goals achieved. The OSS is responsible for escalating any issues beyond their scope to the Practice Supervisor.

EDUCATION:
• Associates Degree in Business or related field is preferred or equivalent combination of education and experience is necessary.

EXPERIENCE:
• Minimum of one year of experience in a relevant healthcare setting.

  • Operations Support Specialist

    2 weeks ago

    Malone, NY, United States University of Vermont Health Network Full time

    GENERAL SUMMARY: The Operations Support Specialist (OSS) is a lead position and an integral part of the patient experience and a key contributor to delivering high quality customer service to our patients and visitors. The OSS acts as the lead by assisting the Practice Supervisor in coordinating work activities, resolving problems, training, orientation, and...

  • Operations Support Specialist

    2 weeks ago

    Malone, NY, United States UVM Health Network - Alice Hyde Medical Center Full time

    GENERAL SUMMARY: The Operations Support Specialist (OSS) is a lead position and an integral part of the patient experience and a key contributor to delivering high quality customer service to our patients and visitors. The OSS acts as the lead by assisting the Practice Supervisor in coordinating work activities, resolving problems, training, orientation, and...

  • Operations Support Specialist

    2 weeks ago

    Malone, NY, United States University of Vermont Health Network Full time

    GENERAL SUMMARY: The Operations Support Specialist (OSS) is a lead position and an integral part of the patient experience and a key contributor to delivering high quality customer service to our patients and visitors. The OSS acts as the lead by assisting the Practice Supervisor in coordinating work activities, resolving problems, training, orientation, and...

  • Operations Support Specialist

    2 weeks ago

    Malone, NY, United States UVM Health Network - Alice Hyde Medical Center Full time

    GENERAL SUMMARY: The Operations Support Specialist (OSS) is a lead position and an integral part of the patient experience and a key contributor to delivering high quality customer service to our patients and visitors. The OSS acts as the lead by assisting the Practice Supervisor in coordinating work activities, resolving problems, training, orientation, and...

  • Operations Support Specialist

    7 days ago

    Malone, NY, United States University of Vermont Health Network Full time

    GENERAL SUMMARY: The Operations Support Specialist (OSS) is a lead position and an integral part of the patient experience and a key contributor to delivering high quality customer service to our patients and visitors. The OSS acts as the lead by assisting the Practice Supervisor in coordinating work activities, resolving problems, training, orientation, and...

  • Operations Support Specialist

    6 days ago

    Malone, NY, United States UVM Health Network - Alice Hyde Medical Center Full time

    GENERAL SUMMARY: The Operations Support Specialist (OSS) is a lead position and an integral part of the patient experience and a key contributor to delivering high quality customer service to our patients and visitors. The OSS acts as the lead by assisting the Practice Supervisor in coordinating work activities, resolving problems, training, orientation, and...

  • Operations Support Specialist

    6 days ago

    Malone, NY, United States University of Vermont Health Network Full time

    GENERAL SUMMARY: The Operations Support Specialist (OSS) is a lead position and an integral part of the patient experience and a key contributor to delivering high quality customer service to our patients and visitors. The OSS acts as the lead by assisting the Practice Supervisor in coordinating work activities, resolving problems, training, orientation, and...

  • Operations Support Specialist

    3 days ago

    Malone, NY, United States UVM Health Network - Alice Hyde Medical Center Full time

    GENERAL SUMMARY: The Operations Support Specialist (OSS) is a lead position and an integral part of the patient experience and a key contributor to delivering high quality customer service to our patients and visitors. The OSS acts as the lead by assisting the Practice Supervisor in coordinating work activities, resolving problems, training, orientation, and...

  • Operations Support Specialist

    3 days ago

    Malone, NY, United States University of Vermont Health Network Full time

    GENERAL SUMMARY: The Operations Support Specialist (OSS) is a lead position and an integral part of the patient experience and a key contributor to delivering high quality customer service to our patients and visitors. The OSS acts as the lead by assisting the Practice Supervisor in coordinating work activities, resolving problems, training, orientation, and...

  • PEER SUPPORT SPECIALIST

    2 weeks ago

    Malone, NY, United States Citizen Advocates Full time

    Our Mission and Vision are supported by a foundation of excellence SUMMARY/OBJECTIVE: Peer Support services are peer-delivered services with a rehabilitation and recovery focus. They are designed to promote skills for coping with and managing behavioral health symptoms while facilitating the utilization of natural resources and the enhancement of...