E-Commerce Specialist
2 weeks ago
The E-Commerce Specialist will manage online listings, optimize product content, drive digital sales campaigns, and support order fulfillment operations for pharmacy and medical supply products. This role requires a strong understanding of e-commerce platforms, digital merchandising, and compliance with healthcare-related advertising and shipping requirements.
Key Responsibilities
- Manage listings, product pages, and digital storefronts (e.g., Shopify, Amazon, Rx-specific platforms)
- Create SEO-optimized content for product titles, descriptions, and metadata
- Monitor inventory, pricing, and customer reviews across platforms
- Coordinate product uploads, promotions, and updates with marketing and pharmacy teams
- Analyze performance data and implement strategies to increase traffic and conversions
- Ensure compliance with pharmacy advertising rules (FDA, FTC, HIPAA)
- Support customer service, returns, and order processing issues
- Collaborate with design and logistics teams to streamline operations and brand presence
- Associate degree in Marketing, Business, or related field (Bachelor's preferred)
- 2+ years of experience in e-commerce, digital merchandising, or online retail
- Familiarity with pharmacy or healthcare product listings and regulatory considerations
- Proficient with platforms like Shopify, WooCommerce, Amazon Seller Central, and Google Merchant Center
- Strong writing, organization, and analytics skills
- Experience with pharmacy e-commerce or medical DME platforms
- Basic graphic design or product photography skills
- Knowledge of Google Analytics, Meta Ads, Klaviyo, or similar tools
- Experience integrating POS/inventory systems with online storefronts
- Bilingual (English/Spanish or English/Tagalog) preferred
- Health, dental, and vision insurance
- 401(k) with employer match
- Paid time off and holidays
- E-commerce and digital marketing training opportunities
- Potential to grow into digital sales or marketplace manager roles
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