Talent Acquisition Specialist
2 weeks ago
Talent Acquisition Specialist - Customer Service
The AAA Talent Acquisition team is seeking a high-volume call center and customer service recruiter to join our dynamic Talent Acquisition team working in a fully onsite role at our Coppell, TX office.
This role will focus on full-cycle recruitment, with a primary emphasis on identifying, attracting, and hiring top customer service talent to meet our organizational needs. If you thrive in a fast-paced environment and have expertise in leveraging Workday for recruitment, we want to hear from you
What you can expect:
- Collaborate with hiring managers to understand talent needs and develop effective recruitment strategies.
- Manage the full-cycle cycle recruitment process from sourcing to screening, interview, and offer.
- Actively pursue top talent through a variety of methods, including internet research, networking, employee referrals, cold calling, career events, industry associations, and more. This position will require a substantial amount of passive candidate sourcing.
- Maintain a strong presence on Phenom and Indeed to attract, engage, and build relationships with potential candidates.
- Production of superior results by meeting or exceeding recruitment hiring goals on a monthly basis.
- Timely responses and open communication with team members and potential candidates.
- Proficiency with Enterprise Applicant Tracking Systems (ATS), with Workday ATS and Phenom CRM experience being a plus.
- At least 1-3 years of full-cycle recruitment experience.
- Intermediate to advanced knowledge of LinkedIn Recruiter and Indeed Resume.
- Current knowledge of Human Resources practices (wage and hour, labor law, etc.) required.
- Proficiency in Microsoft Office software products (Outlook, Word, Excel, and PowerPoint).
- Outstanding interpersonal communication skills with the capacity to build strong relationships with hiring managers.
- Analytical thinking and the capability to make informed decisions quickly, all while paying close attention to detail.
- Be viewed as approachable, sincere, resourceful, knowledgeable, supportive, and engaged.
- A high level of curiosity and emotional intelligence is essential.
Remarkable benefits:
• Health coverage for medical, dental, vision
• 401(K) saving plan with company match AND Pension
• Tuition assistance
• PTO for community volunteer programs
• Wellness program
• Employee discounts (membership, insurance, travel, entertainment, services and more)
Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."
AAA is an Equal Opportunity Employer
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