Program Support Staff

2 weeks ago

Albuquerque, NM, United States University of New Mexico Full time
Student Intermediate Level

Requisition ID
req34853

Working Title
Program Support Staff (ARC)

Pay
$15.00 Hourly

Campus
Main - Albuquerque, NM

Department
Accessibility Resource Center (719A)

Employment Type
Student Employment

Student Type
Student Employment

Status
Non-Exempt

Background Check Required

For Best Consideration Date
11/20/2025

Position Summary

At the Accessibility Resource Center, we provide support to UNM students with documented disabilities by facilitating academic accommodations. Our office team is made up of both full-time staff members and valuable student employees who all help to support the department vision in important ways. We are currently inviting applications for the position of Student Support Staff.

Basic responsibilities (will vary based on student employee's location in ARC office)
  • Provide assistance to students, faculty members, and visitors at UNM by offering essential information regarding academic accommodations for students.
  • Assist students in registering with ARC to obtain necessary accommodations
  • Welcome students for their scheduled appointments or exams at our testing center.
  • Manage incoming phone calls and route them to the appropriate contacts.
  • Administer, proctor, and/or schedule exams to be taken at the ARC Testing Center
Minimum Qualifications

Equivalencies not found for this position

Preferred Qualifications

Required Qualifications
  • Understands and honors the importance of the confidentiality of student records and information.
  • Committed to learning about and promoting accessibility, diversity and inclusion in the UNM community.
  • Detail-oriented, accurate and able to follow ARC procedures to ensure UNM policies are followed.
  • Open to learning new shills through training guided by ARC staff members.
  • Work on various office projects as the need arises.
Preferred Qualifications
  • Familiarity with basic computer programs, such as Microsoft Office Suite
  • Able to prioritize, multitask and /or work under deadlines and/or time constraints if needed.
  • Comfortable socializing, providing high quality customer service, interacting with students and guests.


Application Instructions

Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.
Please submit a resume and cover letter.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

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