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Retail Sales Associate- Lemons and Limes Boutique

2 weeks ago

Cincinnati, OH, United States Lemons and Limes Boutique Full time

Job Title: Retail Sales Associate
Job Summary:

The Retail Sales Associate is responsible for assisting customers in selecting and purchasing products, providing exceptional customer service, maintaining the appearance of the sales floor, and ensuring a smooth and pleasant shopping experience. The associate will act as a representative of the store, engaging customers, answering questions, and promoting products.
Key Responsibilities:

  1. Customer Service:
    • Greet customers as they enter the store and offer assistance.
    • Answer customer queries regarding products, pricing, promotions, and availability.
    • Provide product recommendations based on customer needs and preferences.
    • Handle returns and exchanges in a friendly and professional manner.
  2. Sales:
    • Actively engage with customers to help drive sales and meet store targets.
    • Upsell and cross-sell products by highlighting promotions, new arrivals, and complementary items.
    • Process customer purchases using the point-of-sale (POS) system.
    • Meet or exceed sales goals set by management.
  3. Merchandising:
    • Ensure the sales floor is well-organized, clean, and visually appealing.
    • Stock shelves and arrange merchandise according to store policies.
    • Replenish inventory as needed and assist in receiving shipments.
    • Assist with displays and promotional setups.
  4. Operations:
    • Operate the cash register, handle payments, and process transactions.
    • Balance cash drawers at the end of shifts and prepare cash deposits.
    • Assist with inventory counts and stock checks.
    • Follow loss prevention procedures to minimize shrinkage and theft.
  5. Teamwork:
    • Collaborate with other team members to ensure a smooth and efficient store operation.
    • Assist in training new hires or less experienced associates when needed.
    • Participate in team meetings and store events.
Qualifications:
  • High school diploma or equivalent (some roles may prefer retail experience).
  • Strong communication and interpersonal skills.
  • Basic math skills and familiarity with POS systems.
  • Ability to stand for extended periods and perform physical tasks (e.g., stocking shelves).
  • Customer-focused and sales-driven attitude.
Additional Skills (preferred but not required):
  • Experience in retail or customer service roles.
  • Knowledge of the products or industry the store operates in (fashion, electronics, etc.).
  • Ability to work flexible hours, including weekends and holidays.
Physical Requirements:
  • Ability to lift, carry, and move items weighing up to 25 pounds.
  • Standing, walking, and interacting with customers for most of the shift.
Work Environment:
  • The Retail Sales Associate works in a fast-paced, customer-facing retail setting. The environment may include noise, crowds, and varying levels of activity throughout the day.