Seasonal Customer Service Representative
2 weeks ago
The Seasonal Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.
The seasonal employment window will begin in mid May 2026, will end on or before October 31, 2026, and cannot exceed a total of 150 days.
This position pays $19.00/ hour and is located in one of our offices in the greater West Springfield/Chicopee, MA area.
Multiple Schedules are available, inclusive of weekends and holidays. We are hiring for full time (40 hours/week) schedule. Schedules to be discussed during the interview process.
As you are considering a position with Enterprise Mobility, we invite you to learn more about our business at careers.enterprise.com
Responsibilities- Meet and greet customers in a professional, friendly, and timely manner
- Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection products, upgrades, fuel options and other additional equipment
- Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information
- Answer incoming calls for reservations, rate quotes, general questions, provide information and resolution for customers, other branches, and other vendors
- Place outgoing calls for callback management, and miscellaneous calls as assigned
- Assist to assess condition of rental upon return
- Notify Management of any known customer problems
- Notify Management of any known vehicle problems and any required vehicle maintenance
- Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training
Equal Opportunity Employer/Disability/Veterans
Qualifications- Must be at least 18 years old
- High School Diploma or GED required
- Must currently have a valid US driver's license with no more than 2 moving violations and/or at-fault accidents within the past 3 years.
- No drug or alcohol related conviction on record (DWI/DUI) in the past 5 years.
- Must have at least 6 months of prior customer service experience
- Must have a basic level experience and understanding of a PC and Microsoft Office products
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
-
Seasonal Customer Service Representative
2 weeks ago
Springfield, MA, United States Enterprise Holdings Full timeOverview The Seasonal Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an...
-
Seasonal Customer Service Representative
7 days ago
Springfield, MA, United States Enterprise Holdings Full timeOverview The Seasonal Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an...
-
Seasonal Customer Service Representative
2 weeks ago
West Springfield, MA, United States Enterprise Mobility Inc Full timeOverview The Seasonal Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an...
-
Seasonal Customer Service Representative
2 weeks ago
Springfield, MA, United States Enterprise Mobility Inc Full timeOverview The Seasonal Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an...
-
Customer Service Representative
2 weeks ago
Springfield, MA, United States U-Haul Full timeCompensation Range: $15.00 to $17.00 Hourly Location: 88 Birnie Ave, Springfield, Massachusetts 01107 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive...
-
Customer Service Representative
2 weeks ago
Springfield, MA, United States U-Haul Full timeCompensation Range: $15.00 to $17.00 Hourly Location: 88 Birnie Ave, Springfield, Massachusetts 01107 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive...
-
Customer Service Representative
7 days ago
Springfield, MA, United States U-Haul Full timeCompensation Range: $15.00 to $17.00 Hourly Location: 88 Birnie Ave, Springfield, Massachusetts 01107 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive...
-
Customer Service Representative
6 days ago
West Bridgewater, MA, United States Shawmut Full timeCustomer Service Representative The Customer Service Representative plays an essential role in our manufacturing operations, serving as the primary point of contact for customer inquiries and orders. Attention to detail is critical as the person in this role will manage order intake, provide quotes, and coordinate distribution. Working closely as part of the...
-
Customer Service Representative
7 days ago
West Bridgewater, MA, United States Shawmut Full timeCustomer Service Representative The Customer Service Representative plays an essential role in our manufacturing operations, serving as the primary point of contact for customer inquiries and orders. Attention to detail is critical as the person in this role will manage order intake, provide quotes, and coordinate distribution. Working closely as part of the...
-
Customer Service Representative
7 days ago
West Bridgewater, MA, United States Shawmut Full timeCustomer Service Representative The Customer Service Representative plays an essential role in our manufacturing operations, serving as the primary point of contact for customer inquiries and orders. Attention to detail is critical as the person in this role will manage order intake, provide quotes, and coordinate distribution. Working closely as part of the...
