Client Advisor/ Stylist- Costa Mesa

1 week ago

Costa Mesa, CA, United States Valentino Full time
WHY WORK FOR VALENTINO

A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community.

WHAT WE BELIEVE IN

Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care.

WHO ARE WE LOOKING FOR

An experience Client Advisor with a passion to sell and style for our Boutique in South Coast Plaza. The Client Advisor's role is crucial and contrivutes to driving sales through providing a genuine experience to each client.

Key Responsibilities:

Brand Experience:
  • Master the Client Journey to create strong long term client relationships.
  • Clientele and proactive engagement with existing and potential
  • Deliver the Valentino Couture Service in an impeccable way in every phase (preparation for sale, welcome, exploring the client, presentation of the product, closing and farewell).
  • Aware of CRM targets and actively engages in all actions to reach them
  • Implements personalized reach-out campaigns and utilizes all clienteling tools available to complete CRM tasks within given timeframe
  • Consistently captures client data and takes notes of all qualitative information
  • Knows their portfolio of customers, and the VVICs and VICs they handle
  • Consistently works to achieve given sales, KPIs and CRM targets
Styling:
  • Strive to discover your clients and their every need, and to guide them across all categories of the brand.
  • Familiar with current fashion and in season trends to curate looks
  • Develop strong product and fit knowledge via company trainings, tools and in store employee fit sessions.
  • Prepare for client appointments, including researching client preferences, organizing merchandise, and creating a welcoming environment.
  • Stay informed about new arrivals, seasonal trends, and special events within the store.
Merchandise and Visuals:
  • Assist with all sales and after sales activities (boutique returns, end of season, customer returns, repairs, complaints)
  • Ensure product maintenance, replenishment on the floor
  • Know the warehouse stock of all categories to ensure re-stock shelves and maximize sales.
  • Partner with the team to ensure seamless day-to-day store operations and uphold presentation standards.
  • Liaise with the Visual team to follow display guidelines; verifies and reports all relevant information to store management.
Operations:
  • Knowledge and understanding of company policies and procedures
  • Ability to use POS system to perform all client transactions
  • Where an Ops team member is not present takes an active part to the execution of operational tasks (including shipping/receiving)
Requirements:
  • Previous luxury retail sales with relevant clientele focused experience
  • Proven track record in achieving sales results
  • Exceptional clientele, customer relationship building skills
  • Demonstrate strong verbal and written communication skills
  • Possess computer skills to operate our retail POS system, and MS Office Programs such as Word, Excel, and Outlook.
  • Ability to work a flexible schedule based on business needs which includes, evenings, weekends and holidays.
  • Foreign Languages a plus
  • Action oriented; drive for results
  • Problem-solver
  • Must be a team player


Hourly Rate: $20-$27/ plus comission ( hourly Rate is based on experience and subject to change)

HOW WE ARE

The Valentino ecosystem is home to a wide and extraordinary pool of talents, each colleague contributing with their unique attributes, nurturing a culture of inclusivity and equality. Inspiring sense of belonging, passion and engaging colleagues are the bases of our inclusive and multifaceted world.

Diclaimer:

For CA residents, Job Applicant Privacy please click on this link: https://www.valentino.com/en-us/ and go to "Priviacy Policy".

Employment Type: Permanent

Working Time: Full-time

  • Senior Client Advisor

    2 weeks ago

    Costa Mesa, CA, United States Richemont Full time

    Roger Dubuis has been at the forefront of contemporary Haute Horlogerie since 1995. Its audacious creations, firmly anchored in the 21st century, embody substantial expertise expressed through the finest watchmaking mechanisms combined with powerful and daring designs. Boldness and extravagance are the brand's signatures, and determination its driving force....

  • ACCOUNTING MANAGERCONTROLLER COSTA MESA

    2 weeks ago

    Costa Mesa, CA, United States Alcon3Pl Full time

    We are seeking an accounting manager/ controller with healthcare experience to work in Costa Mesa. This 40 hours a week project lasts at least 6 months and possibly extends longer. 40 hours a week Full time 6 months or long Health care experience is REQUIRED Hospital experience is highly preferred but not required RESUMES ARE REQUIRED $65/hr to $85/hr...

  • ACCOUNTING MANAGERCONTROLLER COSTA MESA

    1 week ago

    Costa Mesa, CA, United States Alcon3Pl Full time

    We are seeking an accounting manager/ controller with healthcare experience to work in Costa Mesa. This 40 hours a week project lasts at least 6 months and possibly extends longer. 40 hours a week Full time 6 months or long Health care experience is REQUIRED Hospital experience is highly preferred but not required RESUMES ARE REQUIRED $65/hr to $85/hr...

  • Holiday Stock Associate

    7 days ago

    Costa Mesa, CA, United States 24 Seven Talent Full time

    Stock Associate (Costa Mesa) Holiday Retail: onsite FT or PT hours Pay: $23-26/hr Client Overview: Our client, a leading retail brand, is looking for a part-time Stock Associate to join their team. Stock Associate Overview: The Stock Associate performs a wide range of tasks in the Receiving Department including checking in shipments, processing damages,...

  • Nuclear Medicine Technologist- Costa Mesa, CA

    7 days ago

    Costa Mesa, CA, United States Protouch Staffing Full time

    Nuclear Medicine Technologist- Costa Mesa, CA Job Type: Full-time/Permanent Shifts: Days (M-F) Medical Specialty: Nuclear Medicine/Proficiency in SPECT Scans is needed. Requirements/Experience: Certification in Nuclear Medicine Technology (CNMT) State license to practice in the state of CA 2 years of experience as an NMT is required. Familiarity with...

  • Nuclear Medicine Technologist- Costa Mesa, CA

    2 weeks ago

    Costa Mesa, CA, United States Protouch Staffing Full time

    Nuclear Medicine Technologist- Costa Mesa, CA Job Type: Full-time/Permanent Shifts: Days (M-F) Medical Specialty: Nuclear Medicine/Proficiency in SPECT Scans is needed. Requirements/Experience: Certification in Nuclear Medicine Technology (CNMT) State license to practice in the state of CA 2 years of experience as an NMT is required. Familiarity with...

  • GUCCI Senior Client Advisor

    1 week ago

    Costa Mesa, CA, United States Gucci Full time

    Summary If you are a Dream-maker, this is the place for you. Together, we'll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond. Job Description Role Mission As a Gucci Senior Client Advisor, you will assist the Store Director and Team Manager in the driving of sales results,...

  • GUCCI Senior Client Advisor

    1 week ago

    Costa Mesa, CA, United States Gucci Full time

    Summary If you are a Dream-maker, this is the place for you. Together, we'll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond. Job Description Role Mission As a Gucci Senior Client Advisor, you will assist the Store Director and Team Manager in the driving of sales results,...

  • Quality Assurance Supervisor Tolling Operations

    2 weeks ago

    Costa Mesa, CA, United States WSP Full time

    A leading engineering firm is seeking a Quality Assurance Supervisor in Costa Mesa, CA. This role is responsible for ensuring service excellence, regulatory compliance, and continuous improvement in tolling operations. The ideal candidate will have proven quality assurance experience, strong analytical skills, and excellent communication abilities....

  • SAINT LAURENT Senior Client Advisor Costa Mesa

    2 weeks ago

    Costa Mesa, CA, United States Gucci Full time

    Summary ABOUT SAINT LAURENT Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called 'Rive Gauche', synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio- cultural landscape. In 1999, the...