Accounts Receivable Supervisor

Who we are? As the world's largest organization of board-certified pathologists and leading provider of laboratory accreditation and proficiency testing programs, the College of American Pathologists (CAP) serves patients, pathologists, and the public by fostering and advocating excellence in the practice of pathology and laboratory medicine worldwide.

Our Culture

• CAP employees make a meaningful difference by partnering with colleagues customers and members on challenging and rewarding work

• CAP provides its employees with an energetic and collaborative work environment and encourage opportunities to further develop their skills—offering reimbursement for educational programs and participation in events that enhance your skills

• We offer a generous compensation and benefits package, 401K, and more -- visit Careers at the CAP (https://www.cap.org/careers-at-the-cap) for more details

  Brief Description

The Accounts Receivable Supervisor is responsible for:

• Overseeing the A/R cash team in the application, posting, reconciliation and reporting of CAP customer payments.

• Coordinating the cash volume and activities to ensure the department adheres to predefined closing schedules.

• Working independently with overall direction of the Director, Customer Financial Services.

  Specific Duties

Primary duties and responsibilities of the Accounts Receivable Supervisor:

• Supervise the activities of the accounts receivable functions to ensure cash transactions are recorded and posted in a timely and accurate manner, while adhering to the finance closing calendar.

• Completion of the D365 accounts receivable monthly closing process, including generation and preparation of reports and customer statements.

• Analysis of A/R balances to support a manageable A/R position.

• Processing of customer account adjustments i.e. allowance for bad debt, tax and unclaimed property.

• Generation of free text invoices to properly record NSF checks, refund voids and payment reversals.

• Document and maintain Accounts Receivable standard operating procedures.

• Providing Customer support (internal & external).

• Interaction with Bank, Credit Card, and Cash application vendors in the set-up, resolution and application of customer payments.

• Work with CAP departments in the coordination of activities to maintain an effective order to cash process.

• Review, approval and posting of cash application batches.

• Assist with providing the requested documentation to support the order to cash workflow for the preliminary and annual audits.

• Supervise and train staff on the Accounts Receivable process.

• Participate in the overall direction of the Customer Financial Services department and provide support with special projects assigned by the Director, Customer Financial Services

  Knowledge / Skills Required / Preferred

Personal:

• Strong communication skills both verbal and written.

• Highly organized with attention to detail.

• Well developed analytical and problem solving skills.

Professional:

• Excellent customer service skills.

• Ability to manage workload and adhere to deadlines.

• Able to apply technical knowledge appropriately.

• Knowledge of Accounts receivable, cash application, order processing including an understanding of the general ledger impact.

• Displays strong leadership and people management skills

• Demonstrates the CAP leadership values: Partnership, Respect, Accountability, Communication, and Excellence

Technical:

• Strong knowledge of accounts receivable system software

• Strong skills in the use of Microsoft Office Word and Excel

  Education / Experience

Education:

• Bachelor’s degree in Accounting or related discipline.

Experience:

• 5 - 6 years of related experience required.

• Previous supervisory skills

  Additional Information:

This position is based out of Northfield, IL. Candidates must reside within 75-miles of the Northfield office.

Salary: $65,000 - $81,000

Equal Opportunity Employer The CAP is an equal opportunity/affirmative action employer, providing equal employment opportunities (EEO) to all employees and qualified applicants for employment without regard to race, creed, color, religion, sex, gender identity and/or expression, national origin, age, ancestry, disability or genetic information, military status, sexual orientation, marital status, citizenship status, order of protection status, homelessness, or any other characteristic protected by federal law and the applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Applicants have rights under Federal Employment Laws: Family and Medical Leave Act Equal Employment Opportunity Employee Polygraph Protection Act

Job Details

Job Family Supervisory/Management

Pay Type Salary