Business Analyst

2 days ago

Springfield, IL, United States Cleo Full time

Business Analyst

Remote - US

The Business Analyst plays a crucial role in aligning platform integrations with core business processes across supply chain, order management, finance, and logistics. This strategic position acts as a liaison among business stakeholders, technical teams, and trading partners to ensure a smooth, scalable, and efficient flow of data throughout the organization. The ideal candidate possesses a deep understanding of how data supports and enhances end-to-end business operations.

Key Responsibilities

  • Analyze and document business processes reliant on EDI workflows; identify opportunities for automation and enhancement.

  • Translate business requirements into functional specifications for EDI integrations utilizing Cleo Integration Cloud (CIC) and ERP systems.

  • Collaborate with cross-functional teams (order management, finance, logistics, customer service) to ensure that integrated process flows align with operational goals.

  • Lead business process mapping and gap analysis to ensure internal systems meet external partner requirements.

  • Act as the business process expert in integration projects involving ERP systems (SAP, NetSuite, Oracle, Microsoft Dynamics).

  • Ensure data integrity and compliance between Cleo-integrated systems and core business applications.

  • Monitor, troubleshoot, and continuously improve EDI processes to minimize errors, delays, and manual interventions.

  • Maintain comprehensive documentation of business workflows, EDI mappings, partner specifications, and exception handling procedures.

  • Collaborate with IT and business leaders to assess the impact of requirement changes on operational workflows and key performance indicators (KPIs).

Preferred Skills

  • Cleo Integration Cloud (CIC): Proficient in cockpit monitoring and studio configuration

  • Expertise in business process analysis and improvement (order-to-cash, procure-to-pay, logistics operations)

  • Proficiency in ERP systems: SAP, NetSuite, Oracle, Infor, Microsoft Dynamics

  • Familiarity with EDI standards: X12, EDIFACT

  • Experience with API integration flows

  • Aptitude for bridging technical and business teams; effectively translating needs and constraints

  • Strong problem-solving skills and process bottleneck analysis

  • Ability to document processes, create flowcharts, and communicate effectively with stakeholders

Your Qualifications

  • Bachelor's Degree (and/or Post Graduate Degree) in Business or a related field.

  • 3 to 5+ years of experience as a Business Analyst or Integration Analyst with a focus on business processes and EDI.

A few things we have to offer:

  • Compensation $100,000 to $130,000 annually

  • Great Healthcare + Dental + Vision

  • Flexible PTO

  • Culture of support, encouraging Life-Work balance

  • 401k match

  • FSA and HSA options

  • Employee Assistance Program

  • Paid Parental Leave

  • Representing a company with 4,000+ clients and a 99% retention rate

  • Accelerated title and salary growth potential

  • A fun and energetic work environment that makes you excited to go to work every day

Cleo Communications, LLC is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status or any other characteristic protected by law.

Create a Job Alert

Interested in building your career at Cleo (US) ? Get future opportunities sent straight to your email.

  • Business System Analyst

    2 weeks ago

    Springfield, IL, United States Horace Mann Full time

    This position will be hybrid out of the Springfield, IL; Madison, WI; or Plano, TX office. It is not a remote position.Business Systems Analyst - Experienced We are seeking a Business Systems Analyst with proven experience to serve as a liaison between business and technology teams. This role will be responsible for gathering, analyzing, and documenting...

  • Business System Analyst

    6 days ago

    Springfield, IL, United States Horace Mann Full time

    This position will be hybrid out of the Springfield, IL; Madison, WI; or Plano, TX office. It is not a remote position.Business Systems Analyst - Experienced We are seeking a Business Systems Analyst with proven experience to serve as a liaison between business and technology teams. This role will be responsible for gathering, analyzing, and documenting...

  • Business Systems Analyst-Senior or Staff

    6 days ago

    Springfield, IL, United States Intermountain Health Full time

    Job Description: Business Systems Analyst-Senior is responsible to perform system analysis, cost analysis, and design for software development/acquisition projects. The business analyst acts as a liaison with business and clinical users and the software development / application team(s). Senior-level professional experienced in all aspects of business...

  • Business Systems Analyst-Senior or Staff

    1 week ago

    Springfield, IL, United States Intermountain Health Full time

    Job Description: Business Systems Analyst-Senior is responsible to perform system analysis, cost analysis, and design for software development/acquisition projects. The business analyst acts as a liaison with business and clinical users and the software development / application team(s). Senior-level professional experienced in all aspects of business...

  • Business Analyst

    1 hour ago

    Springfield, IL, United States MAXIMUS Full time

    Description & Requirements Maximus is currently hiring a Business Analyst to join our Veterans Evaluation Services (VES) team. This is a remote opportunity. The Business Analyst is responsible for interpreting data and other information to perform root cause analysis, impact assessments, and/or to identify key measures and indicators of process...

  • Business Systems Analyst II

    2 weeks ago

    Springfield, IL, United States Zenith Full time

    The Business Systems Analyst II plays a crucial role in identifying, analyzing, and validating solutions that align with our organizational goals. This position involves collaborating with business stakeholders, the IT delivery team, and external vendors to gather and synthesize information effectively. This role offers the flexibility to work from home on...

  • IT Business Optimization Implementation Analyst 4

    1 week ago

    Springfield, IL, United States Oracle Full time

    Job Description IT Business Optimization Implementation Analyst will: • Responsible for support Sourcing, Procurement and Standard Cost tools, Fusion attributes, UAT testing for each Fusion release, user support and training. IT Business Implementation Analyst must be the Fusion Sourcing, Procurement and Costing subject matter expert to create and document...

  • Limited Service Reporting Business Analyst

    2 days ago

    Springfield, IL, United States MAXIMUS Full time

    Description & Requirements Maximus is currently hiring for a Limited Service Reporting Business Analyst. This is a remote opportunity that is anticipated to last approximately 8-12 months. The Reporting Business Analyst is responsible for creating project-required reports, analyzing the report data, identifying trends, translating the data into...

  • Business Analysis Manager

    5 days ago

    Springfield, IL, United States Wolters Kluwer Full time

    Wolters Kluwer is a global leader in professional information services, combining deep domain expertise with specialized technology to help professionals make confident decisions. Every day, our customers use our solutions to save lives, improve businesses, and build better judicial and regulatory systems. We help them get it right. Find your place here....

  • Business Analysis Manager

    4 days ago

    Springfield, IL, United States Wolters Kluwer Full time

    Wolters Kluwer is a global leader in professional information services, combining deep domain expertise with specialized technology to help professionals make confident decisions. Every day, our customers use our solutions to save lives, improve businesses, and build better judicial and regulatory systems. We help them get it right. Find your place here....