Administrative Officer II

Salary : $79,726.40 - $102,419.20 Annually
Location : Juneau
Job Type: Full-Time
Job Number: 202500780
Department: Capital City Fire/Rescue
Division: Administration
Opening Date: 12/18/2025
Closing Date: Continuous
Position Number: 172002
Bargaining Unit: Unrepresented
Pay Range: 18
Hours Per Week: 40
Telework Availability: Not Available

Description
***WE ARE OFFERING A $5000 SIGN ON BONUS***
We are seeking a dynamic individual to join our Capital City Fire Rescue team as Administrative Officer II, helping to provide fire, rescue, and emergency medical services at the highest level of excellence, professionalism, and commitment to the community.
Under the general direction of the Fire Chief, the Administrative Officer II serves as a key leader within Capital City Fire Rescue (CCFR). This position provides advanced professional oversight in financial management, administrative operations, and strategic support to ensure the smooth and effective functioning of the department.
The Administrative Officer II is responsible for developing and monitoring CCFR's multi-fund budget, overseeing ambulance billing and revenue forecasting, managing purchasing and travel coordination, and administering personnel and records management systems. As an advisor to the Fire Chief and department leadership, this role plays a central part in policy development, fiscal analysis, and operational planning in a complex and dynamic public safety environment.
The incumbent supervises the Administrative Assistant and Administrative Coordinator, collaborates with chiefs, program managers, and staff across all levels of the organization, and works closely with other CBJ departments and external agencies. This position also serves as the department's subject matter expert on fiscal control, payroll processing, ambulance billing, and Telestaff administration.
WHO WE ARE LOOKING FOR

The ideal candidate will bring:

• Excellent organizational, communication, and problem-solving abilities, with the capacity to adapt to a dynamic, multifaceted environment.
• Strong expertise in fiscal management, budget development, and financial analysis.
• Knowledge of public sector accounting, grants management, and revenue forecasting.
• Proven supervisory skills and the ability to build strong working relationships across all levels of an organization.
• Experience with payroll, labor contract interpretation, and personnel management.
• Experience with records management, inventory systems, reporting, data optimization, and HIPAA compliance.

Top candidates will embody our mission, vision, and values in service to the community.
CORE VALUES: Teamwork, Integrity, Professionalism, Positive Attitude, and Service
OUR MISSION: We serve and protect our community from life- and property-threatening emergencies in a competent, professional, and proactive manner.
OUR VISION: Our vision is to provide fire, rescue, and emergency medical services at the highest level of excellence, professionalism, and commitment to the community. Proud of our past and embracing our future, the members of Capital City Fire/Rescue will work as an effective and integrated team, dedicated to continuous improvement and maintaining a positive environment.
WORKING HOURS AND LOCATION

Capital City Fire Rescue (CCFR) provides 24/7 emergency services to the City and Borough of Juneau. This position works Monday through Friday, 8:00am - 4:30pm at the downtown Fire Station located at 820 Glacier Avenue.

This is a salaried leadership position, and the nature of a 24/7 emergency operation involves being available for emergencies and administrative questions outside of regular business hours as needed.

Typical Responsibilities

• Direct the formulation, coordination, and execution of CCFR's multi-fund operational and programmatic budgets, ensuring alignment with strategic priorities.
• Develop advanced staffing models, cost projections, and long-range fiscal strategies to support organizational planning and decision-making.
• Serve as the principal budget strategist, advising the Fire Chief and executive leadership on financial performance, forecasts, and corrective actions.
• Oversee and control expenditures across diverse funding streams, providing variance analysis and recommending fiscal adjustments to maintain budgetary integrity.
• Conduct forecasting, including call volume projections, cost recovery assessments, overtime utilization, and multi-year expenditure trend analysis.
• Provide fiscal modeling and scenario analysis to support labor negotiations and organizational policy development.
• Research, draft, and secure competitive grant funding, administering awarded funds with strict adherence to compliance and audit standards.
• Administer and manage Supplemental Emergency Medical Transport (SEMT) program reporting and reimbursement processes in coordination with the State of Alaska, external contractors, and the Controller's Office.
• Lead departmental response to financial audits, compiling documentation, addressing findings, and implementing corrective measures.
• Oversee comprehensive ambulance billing operations, including reconciliation of patient care reports, payer mix analysis, and rate-setting strategies.
• Authorize write-offs, direct collections, and benchmark billing methodologies against peer jurisdictions to optimize revenue recovery.
• Provide supervision and performance management for administrative staff.
• Ensure compliance with collective bargaining agreements, process volunteer compensation, and safeguard the integrity of personnel and medical records.
• Administer and optimize the Kronos Telestaff scheduling platform, providing rule interpretation, system management, and leadership training.
• Direct the financial administration of the Image Trend RMS, ensuring the accuracy of patient care documentation and compliance with HIPAA and regulatory standards.
• Exercise procurement authority by managing contracts, competitive solicitations, and high-value acquisitions in accordance with CBJ ordinances.
• Oversee departmental travel and training programs, including budget development, fiscal monitoring, and logistical coordination.

Minimum Qualifications
Education:

High School graduation or the equivalent.
Experience:

Two (2) years of journey professional administrative experience. This is equivalent to an Administrative Officer I with the City of Juneau or the equivalent with another employer.
SUBSTITUTION:

Post-secondary educationfrom an accredited college with major course work

in Business Administration, Public Administration, Finance, Banking,

Accounting or a similar business field may be substituted for up to one (1) year

of the required experience on the basis of: three (3) semester or four (4) quarter

hours are equal to one (1) month of experience.
Other:

A valid Drivers' license at time of appointment and for continued employment.

Supplemental Information
SPECIAL NOTICE - SIGN ON BONUS

The sign on bonus will be paid in two equal installments, less mandatory deductions. Employees will be eligible for the first installment at the time of appointment. Employees will be eligible for the second and final installment after successful completion of probationary period. For additional information please contact the hiring manager as listed below.
HIRING MANAGER CONTACT INFO

Hiring Manager: Fire Chief, Rich Etheridge

Phone Number: (907) 586-5322, Ext. 4322

Email: Rich.Etheridge@juneau.gov
Please read the below information carefully to ensure your application submission meets all submittal requirements.

Education
If you are using education to meet the minimum qualifications, you must document your education in your application, and you may be required to provide transcripts.

Work Experience
If you are using work experience to meet the minimum qualifications, you must document your work experience in the application.

If your application does not support minimum qualifications, you may not advance to the interview and selection phase of the recruitment.

NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting.

Application Assistance

For questions regarding application submission or system operation errors, please visit: If your question is not answered in the FAQ, you may contact the Department of Human Resources & Risk Management at (907) 586-5250 or human.resources@juneau.gov.

For applicant password assistance, please visit:
EEO Statement

The City & Borough of Juneau complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodation, auxiliary aides or services, or alternative communication formats, please call (907) 586-5250 or TTY: Alaska Relay 711 or 1-800-770-8973, or correspond with the Department of Human Resources & Risk Management at employment@juneau.gov or 155 Heritage Way, Juneau, AK 99801. The City and Borough of Juneau is an equal opportunity employer.
Careers with the City & Borough of Juneau offer Many Benefits

The following information describes typical benefits available to employees of the City & Borough of Juneau. Actual benefits received may differ based on position type and will be prorated for other than full time work.

Incumbents of Part-time Limited, Eaglecrest Limited, Short-term Temporary, Emergency and Intern positions are not eligible for the benefits described below.

Insurance Benefits

• Health insurance, which includes employer contributions toward medical/vision/dental
  • No cost employee only plan available
• Employer paid Basic Life insurance--$10,000 for employee, spouse & dependents
  • Additional optional coverage available
  • Travel protection & financial services offered as part of the Life Insurance coverage
• Optional group-based insurance premiums for
  • Term life with Accidental Death and Dismemberment (employee, spouse or qualified same sex partner, and dependents)
  • Short-term Disability
  • Accident Insurance
  • Critical Illness Insurance
  • Hospital Indemnity Insurance
  • Pet Insurance
• Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses
  • Employees are eligible for an employer funded Dependent Care Account (DCA) up to $5000.00 following 1 year of actively working.

Retirement Benefits

• Membership in the Public Employees Retirement System (PERS)
• Employer contribution into a defined benefit or defined contribution program, depending on your date of hire
• Option to enroll in the City & Borough of Juneau's Deferred Compensation Program with MissionSquare
  • Employer match available for participating PERS Tier IV employees
• Note: The Defined Contribution Plan & Deferred Compensation Program offer a variety of investment options

For more information on health, retirement and optional benefits for eligible employees visit:

Paid Leave and Holidays

• Personal leave with an accrual rate increase based on time served
  • 21 days of PL within first year of employment
  • Personal leave includes Sick leave
• Twelve paid holidays a year
• Six weeks Paid Parental Leave (to eligible employees)

Employee Wellness Program
The Employee Wellness Program assists employees in making choices that support their physical, mental, and emotional wellbeing. The program provides:

• An opportunity to earn a health insurance premium discount of $1300 per year
• An Employee Assistance Program
• Wellness Pass Discounts to local and CBJ recreation facilities
• Health related webinars
• Office Ergonomic Assessments

For more information on the Employee Wellness Program visit .

Additional Perks

• Public Service Loan Forgiveness eligible employer
• Parking passes or bus passes provided for employees working in the downtown offices
• Free passes to Parks & Recreation field house, ice arena, and swimming pools

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