Parts Counter Sales

4 days ago

Harrisburg, PA, United States M&K Truck Centers Full time

Join our team as a Parts Counter Salesperson, where you'll be integral in delivering top-notch customer service and managing the sale and distribution of heavy-duty truck parts. Your expertise in parts counter sales will ensure customers receive the right solutions for their needs.

Key Responsibilities:

  • Utilize catalogs and computer systems to identify replacement truck parts, stock numbers, and pricing.
  • Assess customer needs through inspections of old parts or descriptions of malfunctions to recommend appropriate replacements.
  • Efficiently process telephone orders for Mack and Volvo truck parts.
  • Fulfill customer orders from warehouse stock and prepare accurate sales slips or contracts.
  • Handle payments and obtain credit authorizations as necessary.
  • Conduct regular inventory checks to maintain accurate stock levels in the parts counter.
  • Advise customers on substitution or modification of parts when identical replacements are unavailable, ensuring satisfaction.
  • Inspect returned parts for defects and facilitate exchanges or refunds as needed.
  • Organize and label parts in the warehouse according to established systems for easy retrieval.
  • Catalog and categorize parts to ensure proper placement on the stock shelves.
Qualifications:
  • Minimum of 1 year of experience in parts counter sales, specifically related to heavy-duty truck parts.
  • Experience with Volvo, Mack Isuzu, Hino parts is a plus
  • Familiarity with CDK software is a plus.
  • Strong ability to read and comprehend instructions and information.
  • Excellent communication skills to assist customers effectively at the parts counter.
  • Willingness to learn the dealership's computer system through training.
  • Maintain a professional appearance and demeanor.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional development and growth.
  • A supportive and dynamic work environment.

Ready to Join Us?
If you're interested in a fulfilling career with M&K Truck Centers, apply today and take the next step in your professional journey

For more information please feel free to contact our Recruiter Katie Denhof at (616)295-6995.

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